23
February
Onboarding Client Services - New Accounts
Randstad - Sydney, NSW
Banking & Finance
Source: uWorkin
JOB DESCRIPTION
Your New Company
Our client is a global brokerage firm who caters to the needs of traders across all disciplines; self taught, professional, insitutional and introducing brokers. They are a low cost provider of brokerage services and currently have access to over 110 market centres across 30 countries. With state-of-the-art trading technology, they aim to provide the best tools and service to their customers.
Your New Role
Join the New Accounts team in assisting with the client onboarding process whilst building and maintaining long term customer relationships:
- First point of contact over phone & email for customers, employers and internal & external advisors
- Process new acccount documentation and ensure that the account opening process satisfies the client's needs with exceptional service
- Assist Compliance officer with approval process
- Strong emphasis on AML & KYC knowldge dealing with queries
- Learn all aspects of the clients brokerage platform & policies
Your Skills and Experience
- 2-3 years in new account opening/onboarding experience with AML & KYC knowledge (desirable)
- Demonstrated experience in coporate customer service
- Excellent communication skills, verbal and written
- Strong attention to detail with the ability to take on a fast paced workplace
Your Benefits
- Shape your rewarding career within a company with a global presence within the financial markets space
- Training & onboarding which continuously aid learning and development
- Enjoy the convenience of modern state-of-the-art offices just minutes from Wynyard station (Sydney) including shopping, cafes, hustle & bustle of Sydney CBD
- Competitive salary depending on experience
- Countless employee benefits such as cash & stock bonus, health insurance
Your Next Step
To launch your career, hit apply now! Or please send your updated CV in word doc to Lavender.Pham@randstad.com.au // 02 8215 1067
Please note: must be Australian citizen or P.R to apply.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.