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Business Relationship Manager

Jani King NSW Pty Ltd - Sydney, NSW

Trades & Services
Source: uWorkin

Source: uWorkin


We are currently seeking a motivated individual to join our team to oversee and supervise the cleaning services provided to our client’s sites through

Customer Service Manager

Business Relationship Manager / Customer Service Manager – Jani-King (NSW) Pty Ltd

· Great base salary package – 55K to 65K

· Generous commissions & incentives

· Company car / phone provided

· Supervisory experience in commercial cleaning

· Hands on role with staff supervision and broad range of duties

· Immediate start

We are a fast growing global franchisee cleaning company, servicing 13 countries globally and nationwide Australia.

We are currently seeking a motivated individual to join our team to oversee and supervise the cleaning services provided to our client's sites throughout the New South Wales. The head office is located in Norwest (NSW) and the successful applicant will report to the Operations Manager.

Duties & Responsibilities

· Visual inspections of cleaning standards and quality assurance

· Assistance with starting up new clients and ensuring smooth transition

· Cleaning estimation for new proposals

· Training of franchisees

· Liaising with customers on a regular basis and resolving issues as the arise

· Ensure all contractual obligations are met

· Implementing and maintaining OH&S requirements


· Supervisory experience in commercial cleaning required and effective manner with training and motivating people

· Excellent computer skills

· Able to work outside standard hours on request

· Ability to make decisions and plan ahead

· Excellent communication and interpersonal skills

· Proven ability to prioritize tasks and work to deadlines

· Experience in handling difficult customers / contractors / franchisees

· Understanding client service agreements

A suitable remuneration package will be discussed with the successful candidate and will be given a company car, mobile phone and all other necessary tools of trade. If you think you have what it takes to join our team and meet our commitments to service quality then we would really like to hear from you.

Job Types: Full-time, Permanent

Salary: From $55,000.00 per year


  • Company car
  • Travel reimbursement


  • 8 hour shift
  • Monday to Friday

Supplementary Pay:

  • Commission
  • Performance bonus

Work Eligibility:

  • Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Preferred)

COVID-19 Precaution(s):

  • Temperature screenings
  • Social distancing guidelines in place
  • Virtual meetings