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Helpdesk Analyst

Hays - Perth, WA

Source: uWorkin

Source: uWorkin


Your firm IT problem-solving, service desk, and technical skills are required immediately.

Your new company
This exciting place to work is within State Government and centrally located. The organisation is very customer-focused and innovative, facilitating some of Western Australia's most iconic events.

Your new role
Reporting to the Corporate Manager, your new customer service orientated role will see you delivering IT support and educating 300 users on IT matters. Your new role will increase your commitment to positive outcomes for customers.

What you'll need to succeed
To be successful for this position, your skills and experience must entail:

  • Well-developed knowledge of computer hardware and software (Windows 10, MS Office Suite and Office 365)
  • Sound roll-out experience replacement hardware and office relocation
  • Good working administrative experience with Active Directory and GP in a corporate environment
  • Firm problem-solving skills in an IT support role both in remote and onsite environments
  • Excellent communication and interpersonal skills dealing with people from various levels and backgrounds
  • Must be highly adaptable to varying work conditions, procedures and technologies

What you'll get in return
This is a great opportunity to be a part of a dynamic organisation that supports the WA Community. You will work in a positive environment. Above market rate is on offer for the right candidate.

What you need to do now
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Alternatively, please call Palida on (08) 9254 4535 for a confidential discussion on your career.

LHS 297508 #2468702