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23

February

Fleet Coordinator

ATG - Roebuck, WA

Hospitality, Travel & Tourism
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

About us

As Australia’s largest family-owned tour and cruise company, we are committed to delivering unforgettable travel experiences to our valued guests. What began as just a vision, over 90 years ago, has now grown into a proud global business, demonstrating the power of dreaming fully.

Kimberley Outback Wilderness Adventures

Located in one of the most remote regions of Western Australia, our exclusive eco lodges offer fully escorted 4WD wilderness adventures or a special somewhere to stay during own self-drive holiday. With three lodges strategically positioned, the role of the Lodge Host is to ensure our luxury lodges continue to provide an unwavering commitment to exceptional customer service that is personalised, intimate and welcoming. The lodges combine glamour and camping (glamping) allowing guests to experience five star treatment while they sleep under a million stars. Running like a mini hotel the lodges offer a fitted bathroom in each glamp, three-course fine dining dinners each night, breakfast buffet, laundry service and an outback stocked bar.

The role

Oversee the management and operation of the Kimberley and Outback Wilderness Adventures touring and support fleet throughout Australia. Ensure the fleet meets required customer service standards according to the relevant brochures and brand promises and within approved budgets. Support the KOWA Tour Operations team and co-ordinate the fleet allocation and maintenance program ensuring safety, reliability and efficient operations.Host guests during their stay, including dinner service, kitchen duties and assistant tour guide (as required)

Key Requirements:

  • 2 years+ experience in a similar role
  • Demonstrated ability to effectively manage fleet operations and budgets
  • Ability to analyse and evaluate customer service delivery
  • Excellent leadership and management skills
  • Destination knowledge across KOWA destinations (desirable)
  • Medium Rigid (MR) drivers licence with public passenger drivers authorisation
  • Forklift operator licence

In addition to the necessary experience; to be successful, you will bring:

  • Resilience to live remotely in Broome WA, where there are not all the creature comforts of a big city;
  • Thrive in a challenging and unpredictable environment, where no two days are the same
  • Ability to effectively problem solve and be resourceful when the unexpected occurs
  • Bring an impeccable eye for detail and exceptional time management skills
  • A friendly personality that is welcoming, adaptive, understanding and respectful
  • AND most of all a can-do PROACTIVE attitude.

We are proud of our business and how we have navigated the COVID-19 crisis and look forward to a challenging yet rewarding year ahead. We see this roles as integral to the long-term success of our KOWA Operations and look forward to welcoming a professional who wants genuine career opportunities in Broome, WA.

We look forward to reviewing your application