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Enablement Operations Manager

SiteMinder - Sydney, NSW

Source: uWorkin

Source: uWorkin


Enablement Operations Manager
The role of the Enablement Operations is to administer applications that are essential to SiteMinders sales productivity. This includes working with Enterprise Operations and sales stakeholders in identifying opportunities to enhance sales capability through utilisation of new or existing technology.
The Enablement Operations Manager is accountable for; managing, administering, identifying, documenting pain points and opportunities within the sales process where tech can be leveraged to ensure sales are performing at an optimum level.
Who We Are
Ever booked hotel accommodation on Booking.com, Expedia or TripAdvisor? Chances are, you’ve used SiteMinder. Our goal is to liberate hoteliers with technology that makes a world of difference, and we do that by helping them find and acquire guests online.
We are the world’s leading guest acquisition platform for hotels, supporting 35,000 hotels in 160 countries to generate more than 87 million reservations on our platform each year.
As the Enablement Operations Manager, your primary responsibilities will include:

  • Work with Sales leadership, to ensure SiteMinders global sales team are working at the most efficient level possible
  • Ensure that all sales enablement technologies are optimised, monitored and adopted effectively across the sales organisation
  • Work with marketing operations to ensure Sales workflows are seamless, documented and communicated across the sales organisation
  • Work with Sales Ops team, and key stakeholders to devise, implement and oversee sales training programs for the global sales team when required for sales enablement techBuild strong internal relationships, particularly with key stakeholders and senior sales management
  • Support the SVP Global Sales & VP Enterprise Ops as required, enabling the expansion and growth of SiteMinder’s Sales function, including preparing/running RFPs, process documentation and business cases as required
The Ideal Candidate Will Possess
  • Must have experience in sales operations with a technical administrative background in Salesforce (a must), Marketo, Intercom or other CRM/Marketing automation platforms
  • 5+ years of combined experience in sales operations, business systems or management consulting roles. Intimate understanding of systems and processes, primarily Salesforce CRM
  • Comfortable in a high-growth transactional environment. Comfortable with making decisions in the absence of perfect information
  • A knowledge and interest in current and future sales productivity tools that will challenge the status quo and create a competitive advantage
  • Strong understanding of sales management, the sales process and mentality of sales personnel Intimate understanding of systems and processes, primarily Salesforce CRM
  • Strong project management skills, with the ability to manage multiple projects simultaneously
  • Ability to be a leader within the organisation and work closely with many different personality types
  • Able to work in a close team environment, where ideas are shared and discussed. Strong attention to detail and an analytical mind
How To Apply
Does this job sound like you? If yes, please apply with a copy of your resume and our Talent Acquisition team will be in touch.
We encourage people from underrepresented groups to apply
Why join SiteMinder HQ?
See where the tech magic happens at SiteMinder HQ - the home of our product and development teams. We’re the trailblazers of our industry and our enemy is closed thinking, so you’ll have the chance to be creative and question the status quo.
Every day, you’ll have new problems to solve - and meet new people to learn from. Our executive team and global functions are based in Sydney, so you’ll benefit from access to leaders and collaboration with people from all walks of the business. We continue to grow rapidly and we’re committed to supporting the learning you need as you grow with us.