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18

March

Ux/ui Designer

Bupa - Sydney, NSW

IT
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

Job Description:

Reporting to the Digital Service Design Manager, in the Digital team, a permanent position has become available in the Sydney city office when you’re not working from home. Working in an Agile delivery squad, you will spend your time collaborating with your Product Manager, Product Owner, Developers and Delivery Manager to enhance the online journey for Health Services customers - primarily focused on the digital online presence of the Bupa Dental and Bupa Optical lines of business. You will support the customer experience and proactively look for ways to both optimise and personalise the digital experience wherever possible.

How will I help?

Key accountabilities include:

  • Create engaging, innovative, and measurable experiences (through sketches, wireframes, user flows, prototypes, UI design, and other design artefacts).
  • Work with existing HCD and Agile methodologies and inject your own practices where appropriate to deliver customer insights through research.
  • Translate customer and business insights into memorable digital experiences.
  • Balance the needs of the customer with the overall Bupa brand, strategy, and business needs of the organisation.
  • Maintain a razor-sharp focus on customer needs and customer satisfaction by setting (and monitoring) high standards for quality and quantity. You consistently smash project goals.
  • Think creatively for ‘out-of-the-box’ solutions as you thrive on challenges requiring innovative solutions and enjoy being an ambassador for change.
  • Validate design using a variety of techniques, from guerrilla testing through to formal usability testing.
What do I need?
  • Experience from another large organisation as a UX UI Designer where you have worked in Agile delivery teams.
  • A demonstrated background in translating design and interaction requirements to front-end developers.
  • A strong portfolio of digital design work that demonstrates your process, with a focus on web design (demonstrating knowledge of web technologies, typical online patterns, interaction paradigms and core online experiences). This will be included in your application.
  • A clear understanding of both the latest UX / CX principles and how to apply them, all while standard HCD methodologies to underpin your approach.
  • Practical familiarity with digital design principles and standards, with clear judgment/rationale for design direction (including responsive design). You must have multi-format, multi-screen awareness.
  • Ideally, you’ll have Design agency experience in your past.
  • Exceptional typesetting, design and layout skills and you’re naturally research-minded, applying customer insights and empathy into your rationale for design decisions.
*PLEASE ENSURE YOU INCLUDE YOUR PORTFOLIO IN YOUR APPLICATION AS A LINK OR ATTACHMENT. APPLICATIONS WITHOUT A PORTFOLIO WILL NOT BE CONSIDERED*

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Time Type: Full time

Job Posting End Date 13 Apr 2021

Bupa