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Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

2022 Mastercard Launch, Associate Analyst, Product Delivery

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

The Mastercard Launch program is aimed at early career talent, to help you develop skills and gain cross-functional work experience. Over a period of 18 months, Launch participants will be assigned to a business unit, learn and develop skills, and gain valuable on the job experience.

Overview

The Product Delivery Processing team is responsible for the market readiness, enablement and deployment of the Mastercard Products We are subject matter experts involved in market readiness assessments of new Products, Pre-Sales support, Project Management of complex customer-facing projects, new product implementations and Product training (technical and implementation) for our Customers. We manage and organize customer training sessions, participate in customer workshops, institute best practices in customer onboarding, facilitate new models for delivery and work with the different markets across Asia Pacific to develop effective processing product propositions in lieu of customer demands.

Role

In this role you will:

Assists the team in supporting projects, market readiness assessments, enhancing training materials based on new product propositions and customer feedback.

Assists the team in supporting existing, new and upcoming processing projects, with the aim of gaining subject matter expertise on any one or two products in the processing landscape

Support complex implementation projects in the processing product landscape along with the team across AP

Support the extraction and preparation of the monthly team dashboards

Assist in tracking, monitoring, documenting projects and perform follow-ups with external and internal stakeholders

Assist in the upkeep of Delivery documentation in Confluence

All About You

The ideal candidate for this position should:

Students pursuing a Masters/bachelor’s degree in your final year or graduated in the past year

Strong technical, system and operations knowledge within financial services

Project management, problem solving and planning skills with a demonstrated record of successfully managing multiple projects

Ability to identify issues and proactively resolve issues through escalation to appropriate partners

Ability to clearly communicate complex technical and business information in an easy to understand manner

Able to effectively deliver messages both verbally and in writing

Experience of worked in operations, technology roles in financial institutions is an added advantage.

Does Mastercard Launch interest you? Apply now - application end date: 29th March 2021

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Mastercard