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Senior Technical Project Specialist

Telstra - Melbourne, VIC

Source: uWorkin

Source: uWorkin


At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered - and only Telstra can bring together all the parts to create it. And, this is where YOU come in, by playing your part in help our customers connect: faster, better and smarter.

Our Networks & IT Team

Our IT&T professionals are responsible for building and supporting world-class IT systems, networks and facilities. The kind that can provide the best possible service to all our customers, from large-scale enterprise to mass-market consumers.

The scope and complexity this involves means you can expect unparalleled opportunities to develop your career.

The role with us

As a Senior Project Specialist, you develop and execute complex IT programs/projects from business case development to successful solution delivery into the production environment helping Telstra to simplify our IT systems, strengthen business resilience and ultimately maximise the value we deliver to our customers.

Your knowledge in strategising, planning, and executing complex IT programs and experience working within large-scale IT enablement teams are critical to success in this role.

Your focus on unlocking Telstra's capacity to use new and emerging ways of work and technologies as strategic business assets, influencing the way program delivery is performed across our business.

You will focus on a result driven, customer centric IT delivery and mentoring people in your team to perform at their absolute best by enabling them with best practices.

Your role is key in delivering key IT strategic programs focusing on IT resiliency and application decommissioning while championing best practices and methodologies across complex software systems, platforms, applications and phases.

As a Senior Project Specialist, you play a critical role leading IT implementation across multiple business areas using best business practices, tools and technologies using Telstra's ways of working in order to accelerate the delivery of business and customer outcomes which support Telstra's strategic objectives.

Key responsibilities

As a Senior Technical Project Specialist, you draw on your breath of knowledge and expertise in delivering technical and business projects with deep expertise in program delivery in ICT to deliver the following responsibilities:

  • Apply deep technical and business knowledge of technology integrations and program delivery to impressively lead components of technical and business projects delivering on time, to budget, to the highest quality, achieving the intended outcomes whilst visualising the benefits and risks of a range of potential solutions
  • Provide input into project delivery requirements (e.g. timeframes, milestones, resources required), using terrific
  • analytical thinking to anticipate, uncover and resolve issues, to directly contribute to the management of their delivery workstream. This includes reporting on deliverables against the project plan and escalating unanticipated variations for approval.
  • Synthesise complex technical products, architectures and challenges into language that non-technical team
  • members and senior stakeholders understand, in order to drive project outcomes and communicate energetically and effectively across a diverse range of stakeholders.
  • Use a range of techniques and channels of communication and authentically engage with senior management, external partners and project team members to integrate program stakeholders vertically and horizontally to provide transparency and meet program objectives.
  • Recognised as an expert in the areas of program delivery, ICT and synthesises leading industry knowledge and trends into thought-provoking insights and delivery strategies to improve business and customer outcomes.
  • Significantly contribute to identify innovative opportunities for continuous improvement within the program team to generate and support initiatives to improve operational effectiveness, customer experience and/or Telstra's cost reduction.

To be successful in the role, you'll bring skills and experience in:

  • Experience in formulating program strategy
  • Experience in successfully delivering complex IT programs across multiple business units in a complex environment
  • Building multi-million-dollar business cases spanning across multiple business units
  • Experience in use of modern project delivery methodologies such as Agile/Scaled Agile (SAFe) and tools (JIRA)
  • Experience in program finance management
  • Experience in senior stakeholder management
  • Business partnering
  • Vertical and horizontal program team collaboration
  • Commercial Acumen
  • Communicating with Influence
  • Customer Centric thinking
  • Decision Making
  • Influencing Change and Innovation
  • Proven Leadership skills in managing large teams
  • Problem Solving
  • Risk Management

Other relevant skills

  • You have extensive experience in the ICT Program delivery domain, with a passion for result oriented leadership and mentoring people to perform at their absolute best.
  • Extensive hands on experience in successfully delivering complex IT programs
  • Hands on experience in defining and implementing program strategies for the responsible program of work
  • Hands on experience in coordinating cross functional activities and individuals with diverse business and technological backgrounds
  • Experience in building high performing teams and transforming team culture to improve team collaboration
  • Hands on experience in driving agile at scale delivery methodology in complex corporate environments

Why join us?

Here, you can expect to be working at the forefront of our telecommunications technology landscape, on projects key to our success, delivering innovative solutions on a scale you won't find elsewhere.


If you've got a passion to innovate, succeed as part of a great team, and looking for the next step in your career, we'd welcome you to apply!


We're committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.