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Innovative and forward-thinking insurance business has a Day Rate Contract available for a Product Owner (CRM and / or Complaints) on an initial 6 month basis.

Your new role
The Product Owner will work on a complaints management system (CRM). Responsibilities

• Enabling teams to activate end to end CRM and Complaints Management experiences for customers, colleagues and partners, that are more secure, robust and scalable than ever before, and deliver them with lightning speed.
• Problem definition and validation; Solution definition and validation review; Managing and delivering product improvement;

What you'll need to succeed

• Prior experience as an Agile Product Owner on CRM and/or Complaints Management
• Must have knowledge around business process escalation
• FS/Insurance experience essential
• Regulatory experience beneficial.

What you'll get in return
This role is an initial 6 month day rate contract, with the opportunity for extensions.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508

Job ID: 2480780 kKX5Omp1TILxv2fg

Posted Date: 29 Mar 21

Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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