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Medical Records Officer - Next Step Drug And Alcohol Services

Government of Western Australia - Perth, WA

Health, Medical & Pharmaceutical
Source: uWorkin

Source: uWorkin


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Medical Records Officer - Next Step Drug and Alcohol Services


PSO Level 2 $63,172 - $68,256 p.a.




Next Step - DAYS - Treatment Services Management

Work Type:

Permanent - Full Time

Position No:


Closing Date:

2021-04-13 4:00 PM



VCID No. 676432

About the role

The ‘Medical Records Officer’ at DAYS play a vital role in creating a welcoming and supportive experience for young people engaging in alcohol and drug treatment. The successful applicant will fulfil all functions of front desk reception as well as a level of administrative support to the DAYS Clinical Coordinator.

The successful applicant will maintain the client records system in accordance with the principles and standards of Government record keeping and the Mental Health Commission policies and procedures. In this position you will maintain the appointment booking system, client registration and attendance records. You will also undertake a range of administrated tasks in supporting the day to day functioning of the service include minute taking, management of meeting agendas, clinical correspondence and medical pickup/delivery from the Next Step pharmacy.

This position is based at DAYS which is an integrated service with Mission Australia and as such this position is expected to work collaboratively with Mission Australia administrative and service staff.

You will work within a community outpatient clinic between the hours of 8.30am to 4.30pm Monday to Friday.

Subject to your position, work area and Industrial Award/Agreement, Next Step employees may access a range of benefits including:

  • A comprehensive induction and orientation program
  • A specialised professional development program.
  • Access to generous salary packaging arrangements.
  • Option to purchase additional leave
  • Access to study leave/assistance
  • Advanced specialist development skills and training – specialisation
  • Access to health and wellbeing support
  • Opportunities for career advancement
Further information about the position can be found in the attached job description form (JDF).

About us

Next Step is the leading government drug and alcohol treatment service in Western Australia providing a range of clinical services. The treatment services provided by Next Step include:
  • Outpatient services at East Perth and via integrated Community Alcohol and Drug Services at six metropolitan locations
  • The Inpatient Withdrawal Unit at East Perth
  • An onsite pharmacy service based at East Perth
  • Outpatient and inpatient youth services via the Integrated Drug and Alcohol Youth Service
  • Community programs including the Community Pharmacotherapy Program and the Clinical Advisory Service
Next Step strives to be a culturally secure and inclusive service that is respectful of the diverse needs of each individual.

Next Step is part of the Treatment Services Management directorate of the Mental Health Commission.

About you

We are seeking an experienced Medical Records Officer to join this highly specialised service that embraces a multidisciplinary approach to its care.

You will be:
  • Passionate about working in drug and alcohol treatment services
  • Able to understand and act within key boundaries and maintain a professional relationship with clients
  • Flexible, adaptable and capable of learning within challenging environments
  • Experienced in working with clients with challenging and complex presentations
  • Enthusiastic for working in a multidisciplinary environment
About your application

Applications are assessed against the selection criteria of the position, as outlined in the JDF.

You will also need to show us how your skills and experience match your ability to work in a way that reflects our values:
  • Respect for individuals and culture
  • Working together and supporting each other
  • Involving and engaging others
  • Ownership, transparency and accountability
  • Fair and ethical decisions
  • Improvement focus
A current (within 12 months) National Criminal History Check is required prior to commencement of employment.

For further information about this position contact Allan Colthart on 08 9222 6300.

Submitting Your Application

Your application should include: * a CV outlining your employment history and achievements relevant to this position.
  • a maximum 1 page statement addressing ONLY Numbers 1 & 3 of the selection criteria of this role as outlined in the JDF. Other essential requirements will be assessed during other stages of the recruitment process
  • contact details for two work related referees, one being your current line manager where possible.
As part of the application process you will need a current email address.

Late applications will not be accepted. If you experience difficulties while applying online, please contact Employment Services on 13 44 77 (and select Option 2) for immediate assistance during business hours.

The Mental Health Commission is an Equal Opportunity Employer and encourages Aboriginal and Torres Strait Islander peoples to apply. Mental Health Commission values the uniqueness of individuals who may vary in many different ways, including ethnicity, culture, national origin, social class, gender, age, religious belief, sexual identity, intersex status and mental and/or physical ability, and people from these diverse backgrounds are encouraged to apply.

If you experience any issues with the application process, please contact HSS to discuss how we can accommodate your requirements.

Further opportunities

This selection process will initially be used to fill the above vacancy. Suitable applicants may be considered for other similar vacancies within 12 months of applicants being notified of the recruitment decision.

To find out more about the Mental Health Commission and what we have to offer, click here.

Government of Western Australia