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31

March

Professional Advisor Support

JobAccess - Osborne Park, WA

Voluntary, Charity & Social Work
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

Full Job Description
Company Description

JobAccess is the national hub for workplace and employment information for people with disability, employers and service providers

Job Description

JobAccess is the national hub for workplace and employment information for people with disability, employers and service providers

Currently we have a great opportunity for a Disability Employment Advisor to join the team.

About the role
Working within a customer service environment this position will be part of a service which provides a central point of contact for all information and advice relevant to employing people with disabilities.

Key duties of the role will be:
Provide a high level of customer service and advice to all incoming calls and via e-mail
Assist in Case management of Employment Assistance Fund applications
Assist in the gathering of relevant information pertinent to the case
Assist in the process for approving funding for assistive technology that will overcome barriers in the workplace for people who have a disability
Ensure compliance procedures are met via accurate data entry of enquiries into the system

About you:
You will be passionate about assisting people with disability as well as;

Excellent phone based customer service skills;
Experience and understanding of working with people with disability;
Proficiency in building relationships via telephone and email;
Capacity to utilise Outlook, Word, Excel, website navigation and accurately maintain client database records
Flexibility to work 7.6 hour shifts between the hours of 6am - 5pm WST.
Current Police Clearance and Working with Children Check - or ability to obtain one

Next Step :
To express your interest please send through your current CV by hitting APPLY now.
Further details about JobAccess can be found on our website https://www.jobaccess.gov.au

You are welcome here.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. When you join JobAccess we want you to bring your whole self to work - and we value your unique contribution.

Qualifications

Previous experience working people with disability highly regarded

Osborne Park, WA

Voluntary, Charity & Social Work




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