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Your main responsibilities will include:

• Overseeing the day-to-day cleaning operations according to contractual requirements
• Effectively manage staff to include efficient shift coverage requirements and service delivery KPIs are met
• Training and mentoring team members
• Work with the State Operations Manager to actively improve the cost effectiveness of the services of the portfolio, including consumables and maintenance
• Building and maintain effective client relationships, managing client requests and complaints
• Preparation of reporting requirements
• Responding to general cleaning, periodical, preventative and emergency incidents or queries
• Actively promote a positive and safe work environment
• Administration tasks as required

To be considered for this role, you must have the following as a minimum:

• Minimum 5 years management experience in the cleaning industry
• Demonstrated experience in leading and supporting a team of 30 + employees
• The ability to understand service contracts and drive performance across a team
• Ability to lead and motivate the team, and encourage good teamwork
• The ability to understand and comply with policies and procedures
• A solid understanding of general cleaning principles, cleaning equipment and cleaning machinery
• An excellent customer and service delivery focus
• Intermediate to advanced computer skills
• Obtain an ASIC pass and undertake regular DAMP testing
• Thorough understanding of safe chemical use, and OHS in the workplace
• Strong time management skills
• Excellent interpersonal and communication skills both verbally and written
• Valid driver’s licence

As one of Australia’s leading security, cleaning and integrated services providers, Securecorp is a nationally recognised brand operating for over 20 years in five states across the country. We employ over 3,500 individuals who reflect a multitude of cultures, expertise, and ideas.

In return for your hard work and dedication, you will have the support of a dedicated team, access to our dedicated EAP service, ongoing training and development, the opportunity to grow within our company, excellent remuneration (reviewed annually), staff incentives and recognition for your hard work.

Securecorp is an Equal Opportunity Employer and encourages applications from women and/or Aboriginal or Torres Strait Islander peoples who are interested in further developing their career.