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Level 2 Help Desk Analyst

Hays - South Townsville, QLD

Source: uWorkin

Source: uWorkin


An exclusive and growing MSP in Townsville's CBD is seeking a Level 1/2 Helpdesk Analyst to work on a large number of support projects for a variety of clients throughout Queensland!

Your new role
Your new role will see you work within a close knit but multi-talented team of analysts to provide both hardware and software level 1 and 2 support across a range of technologies. You will be interacting with clients on and off site daily and will be expected to deliver results in a timely and efficient manner.

What you'll need to succeed
For this role, you will need strong experience in the following:

  • Desktop and laptop computer configuration, deployments and troubleshooting.
  • Deploying and maintaining server and workstation infrastructure.
  • Configuring and maintaining Active Directory & Group policy, Networking & TCPIP management and DNS & Domain management.
  • Office 365 including Administration, Exchange and Microsoft Teams.
  • Various other Microsoft related support technologies.
What you'll get in return
You will be offered a permanent role with an exclusive and growing MSP in Townsville's CBD which offer training and career progression.

What you need to do now
If you are interested in this role, click 'apply now' or email an up to date resume to Toby.Applegate@Hays.com.au. If this role isn't quite right for you but you are looking for a new position please do not hesitate to get in touch.

LHS 297508

Job ID: 2461748 CXA9c2Biz7bKDztv

Posted Date: 29 Mar 21

Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.