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Commercial Credit Assessor (Customer Service Expert)

Hays - Melbourne, VIC

Banking & Finance
Source: uWorkin

Source: uWorkin


Commercial Credit Assessor (Customer Service Expert) Commercial Credit Assessor (Customer Service …

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Hays Banking
in Melbourne, Victoria, Australia

Permanent, Full time

Be the first to apply


Hays Banking
in Melbourne, Victoria, Australia

Permanent, Full time

Be the first to apply


Commercial Credit Assessor (Customer Service Expert)

Your new company
This reputable Top 4 bank is a leading financial services organisation globally.They are passionate about treating customers fairly and ethically and are dedicated to creating opportunities for the community. They strive for positive change through a focus on education, good business practices and community wellbeing.

Your new role
As a Commercial Credit Assessor (CSE) your responsibilities will include but are not limited to:

  • Reviewing small business/asset finance applications and making sound credit decisions and assessment checks
  • Escalating potential risks where identified
  • Resolving loan enquiries and complaints
  • Preparation of credit compliance reports
  • Data entry and processing
  • Work collaboratively with customers and internal stakeholders to provide excellent customer service to clients
  • Liaise with the frontline team, brokers, mobile lenders and branch network bankers to deliver on agree SLA's
What you'll need to succeed

You are encouraged to apply for this role if you have the following:
  • Previous lending, credit and credit risk experience in a similar environment
  • Understand the credit application process
  • Established problem solving abilities
  • Proven communication skills
  • Demonstrated attention to detail
  • Commercial acumen to deal with an array of stakeholders and clients
  • Sound ability to interpret and analyse financial statements
What you'll get in return
This is a fantastic opportunity to grow within a Top 4 Bank with an industry-leading training program as well as be rewarded career development opportunities.

What you need to do now
If you're interested, click 'apply now' to forward an up-to-date copy of your CV to Kim Nguyen via kim.nguyen@hays.com.au.

LHS 297508

Job ID: 2445810 LVtDCCbyHn8YvlQe

Posted Date: 29 Mar 21

Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.