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March

Retail Sales Consultant, Retail Contact Centre (Part Time)

ROYAL AUTOMOTIVE ASSOCIATION - Mile End South, SA

Any Industry
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

  • Inbound Sales Contact Centre (no cold calling), Mile End Location
  • Permanent Part Time Opportunities working set shifts of 1pm – 6pm Monday to Friday
  • Salary of$37,800 + 9.6% super(part time salary)
  • Start Planning Your Next Career Move and Join RAA at a Time of Growth!

About us

As one of the state’s largest and most iconic organisations, we’re proud to keep our members - and SA - moving in the right direction. More than 750,000 members choose us to deliver peace of mind through our trusted range of motor, home and travel products and services. We’re also one of the state’s largest employers (and growing!), with more than 1000 employees working collectively with the common goal to keep our members moving.


Your new opportunity

Due to significant growth and internal movement a fabulous opportunity has arisen to join RAA’s local friendly Retail Sales Team where our member journey commences. We’re looking for people who are passionate, customer centric and enjoy creating memorable experiences for our members. To be successful you will have a drive to succeed and the ability to provide excellent service over the phone while multi-tasking with computer systems.

Our Retail Sales Consultants provide immediate and effective solutions to our members, coupled with achieving brilliant sales targets together with:

  • Ensuring quality conversations in order to identify customer needs and offer best solutions;
  • Utilising procedures and guidelines to make good business decisions for RAA and our members;
  • Becoming multi-skilled and able to provide information to new and existing members about all of RAA’s extensive products;
  • Finding what the member wants & needs, together with the ability to keep the conversation appropriately flowing and comfortable;
  • Plus, much more!

We pride ourselves on ensuring our staff succeed, and as such, RAA will provide a thorough and structured training program with the role commencing Monday 10th of May. It will start with product & systems training for 4 weeks. You will need to be available full time 8:30am – 4:30pm to be trained in the role before commencing part time employment.

Our contact centre is open Monday – Friday between 8am to 6pm and Saturday between 9am to 12pm. You’ll work a set shifts on Monday to Friday 1pm – 6pm and be offered rotational overtime Saturday morning.

 
About you

At RAA we hire on cultural fit first and technical fit second! However, to be successful in the role you will need to have:

  • Experience providing excellent customer service and a passion to help others;
  • Previous sales experience with the ability to meet and exceed targets;
  • Resilience and the ability to deal with challenges and adversity;
  • Solid attention to detail and the ability to multi-task;
  • Proficient with the use of computers;
  • Strong communication skills both verbally and in writing; and
  • A fun attitude with a focus on success.

Your motivation, resilience, and hardworking nature will see you succeed in this role, coupled with your excellent communication skills, and sound ability to calmly and confidently navigate through systems in order to find the exact outcome for our members. Furthermore, your passion and desire to learn, grow and be an amazing contributor to RAA will also add further to your success.


About us

  • Flexible Work Arrangements including working from home after probation period.
  • Sales Rewards Program with the ability to earn additional income
  • Free RAA Premium Road Service
  • Discounts on all RAA Products and Services
  • Ongoing Training & Development Opportunities & Study Support Program
  • Wellbeing Facilities and Corporate Health Insurance Plan
  • On-site Café

How to apply

Simply hit "Apply for this job" and follow the prompts by sending us your PDF application addressed to Selina Radetti, Talent Acquisition Consultant. If this sounds like you, then we would love to hear from you NOW!

Applications close 5pm Sunday, 11th of April 2021.

We’re committed to building a workplace that’s diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone, and helps us to give our members better service.