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31

March

Administration Team Member

JB Hi-Fi - Australia,

Manufacturing & Industrial
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

The Opportunity

Consistently deliver administrative activities in support of Home Delivery Center (HDC) effectiveness and delivering to the needs of the customer.

Position Responsibilities

  • Work collaboratively as part of a team and with stores to deliver an exceptional and consistent customer experience in line with required procedures and effectively resolve customer complaints and queries as required
  • Contribute to the maintenance and distribution of nominated processes and systems, including inbound supplier book-ins, purchase order management, store replenishment coordination and customer collections
  • Coordinate the effective and efficient processing of customer deliveries, customer orders and store replenishment
  • Comply with compliance and policy requirements, with particular emphasis on site standards, safe work practices and incident reporting
  • Contribute to the management of effective processes and systems to ensure quality records management and data integrity
  • Contribute to the timely and accurate processing of online and commercial solutions orders, ensuring delivery in line with defined timeframes
  • Build and maintain effective working relationships with relevant internal and external stakeholders
  • Continuously improve skills and knowledge through available online platforms and active participation in other development opportunities
  • Other tasks deemed suitable based on knowledge and experience as required by Management
Qualifications and Experience
  • Year 12 education
  • At least 3 years warehouse experience
  • Efficient in Microsoft applications
Key Skills and Competencies
  • Customer focus
  • Drives results
  • Optimises work processes
  • Collaborates
  • Communicates effectively
Please speak to your manager before applying.

Advertised: 29 Mar 2021 Cen. Australia Daylight Time
Applications close: 19 Apr 2021 Cen. Australia Standard Time

JB Hi-Fi