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Virtual Interactions Banker

Westpac Group - Perth, WA

Banking & Finance
Source: uWorkin

Source: uWorkin


Full Job Description
How will I help?

Virtual Acquisition is a team of Bankers and Home Finance Managers who use digital channels like video calling and instant messaging to help get our customers sorted. It’s fast. Secure. And you’ll be in the front line of our great service culture using the latest innovative tech. You'll be supporting our lending team nationally by taking calls from customers and booking appointments for them with our Bankers and Home Finance Managers who will service their home lending needs.

What’s in it for me?

We want you to love what you do - and where you do it. You’ll be joining a great team culture, and we’ll support you with training and ongoing development to be your best. You’ll also be able to access some of the best banking, wealth and insurance benefits in the market. We encourage all our team members to make a difference in their communities through paid volunteer leave.

What do I need?

Put simply, you’ll love helping people. You'll be a critical team member supporting our Home Finance Managers, so you’ll need some previous experience in a customer centric role, a proven track record in customer service, and good time management. An understanding of bank processes, systems and procedures would be a real advantage.

What’s it like to work there?

As well as good pay and a great culture, joining the Westpac family means you’ll get lots of perks including some of the best banking, wealth and insurance benefits in the market. We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We’ll even pay you to do volunteer or community work.

The health and wellbeing of our employees is our priority and we will ensure that physical distancing requirements are met in all our workplaces if required.

Brand : Westpac Group
Job : Branch Sales and Service
Primary Location : AU-WA-Perth CBD
Employee Status : Permanent
Schedule : Full-time
Recruiter : Jacki Smith
Posting Date : 29/03/2021, 8:19:01 PM
Closing Date : 13/04/2021, 8:59:00 AM