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31

March

Administration And Customer Support-darwin

SPOTLESS - Darwin, NT

Any Industry
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

Job no:577271
Work type:Part Time
Location:Darwin
Categories:Administration / Office Support

Administration customer support

At Spotless we employ over 36,000 people in Australia and New Zealand. Delivering millions of service hours a year, Spotless employees provide expertise tailored to key industry sectors and brands. We know that our people are key to our success. That's why we foster career progression - and a supportive, diverse culture. We reward performance. And we're passionate about finding better ways of doing things. For our customers. And for you.

We currently have an excellent opportunity for an Administration and customer support team member to join our small supportive team, based in Woolner, NT.

Reporting to the Operations Manager, you will be responsible for

  • Data entry of customer orders, delivery dockets onto the billing and product ordering system.
  • Answer incoming phone calls regarding billing queries, product deliveries, service questions and general client enquiries
  • Action Customer orders received by E-mail and telephone and update the production schedules
  • Liaise with the operations team and account managers to ensure customer requirements are communicated.
  • Processing of charges, invoices, credit notes and manual recording.
  • Recording cash, bank & front of the house charges
  • General administrative tasks and backup support for Office manager duties

To be successful,

  • Exercise excellent customer service techniques such as effective communications and problem solving.
  • Strong time management skills to consistently meet deadlines and set targets.
  • Pays high attention to detail and accurate data entry
  • Ability to work autonomously and in a team to problem solve
  • Previous administrative and customer service experience preferred
  • Experienced at Microsoft office suite and adaptable in other software systems

We are looking for people with a desire to expand their career, work collaboratively as part of a team and have a passion to make a difference. This is a brilliant opportunity to work with a dynamic and supportive team.

View Position Description

Advertised: AUS Central Standard Time
Applications close: AUS Central Standard Time