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March

Telephone Counsellors X 3, Parentline (Ah3)

Department of Families, Fairness and Housing - Melbourne, VIC

Voluntary, Charity & Social Work
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life. Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable. We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria. We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly and we encourage applications from Aboriginal people and people from diverse backgrounds and abilities.

3 X Positions - Ongoing, Part-Time (35.24 hours per fortnight) – Combination of existing
days, evenings and weekend shifts

POSITION SUMMARY:

The role of the Telephone Counsellor is to provide counselling and support to parents and carers in order to strengthen their capacity to parent and assist their child to achieve their potential.

Are you:

  • Able to demonstrate advanced counselling skills?
  • Able to assist callers to develop/enhance their own solutions/strategies?
  • Able to work independently and as a member of a team?

HOW TO APPLY:

Applicants are encouraged to apply online, submitting a cover letter and a current resume.

Please note: For this position, you are not required to address each of the key selection criteria in a separate written document.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

For further information please visit the Department of Families, Fairness and Housing 

Click 'Apply Now' to submit your interest in this position.

Melbourne, VIC

Voluntary, Charity & Social Work




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