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Customer Service Officer

Helping Hand - Golden Grove, SA

Administration & Secretarial
Source: uWorkin

Source: uWorkin


The Opportunity

The Customer Service Officer is responsible for providing customer service and administrative support to ensure the efficient operation of the reception area. Some of the responsibilities include greeting all visitors to the Site in a professional and courteous manner and assisting with administrative tasks such as accurately updating electronic business systems, managing petty cash and responding to queries both face-to-face and over the telephone.

Your Experience

/ Previous experience in a Reception/data entry role requiring accurate and timely record entry, using multiple data bases.
/ Accurate keyboard and data entry skills.
/ Demonstrated skills and experience in the use of Microsoft Office products.
/ Previous experience in the provision of administrative support to management staff.
/ Well-developed interpersonal and written skills with the ability to communicate with a culturally diverse range of people including older people, staff, volunteers, and visitors.
/ Demonstrated organisational and time management skills, including the ability to prioritise work, use initiative and work with minimal supervision.
/ Demonstrated commitment to continual professional and personal development.
/ Strong customer service focus and team player
/ Demonstrated capability to learn new electronic systems.

Benefits And Perks

/ Excellent salary benefits – Increase your take home pay;
/ Discounted Private Health insurance,
/ EAP - employee assistance program,
/ Ongoing training and development opportunities,
/ Supportive and friendly working environment,
/ Supportive and committed leadership.

Golden Grove, SA

Administration & Secretarial


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