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Client Manager

Publicis Groupe - Southbank, VIC

Advertising, Media, Arts & Entertainment
Source: uWorkin

Source: uWorkin


Client Manager

Trading Under Publicis Media Australia

Salary: $75,000 - $90,000 package

Location: Melbourne

Role Purpose

The purpose of the Client Manager role is to create media strategy and implementation recommendations across all media for their clients and oversee the delivery of all campaigns. This role requires skills in creativity, digital performance media planning, media marketplace, tools and market dynamics. They must ensure attention to detail in all facets of their teams work and take responsibility for any errors that occur. The Client Manager is also responsible for directly managing any Co-ordinators and Planning Executives within the client team and supporting the senior client leads in managing the client relationship through regular communication, presentations, WIP’s, and financial process.


Pro-actively manage the development of media initiatives which satisfy client objectives within the given timeframes

Support Directors in helping clients achieve their business objectives, even if they’re not directly related to a current brief. For example, setting up a schedule of training modules on different media innovations, or collation of regular updates / state-of-play reports on current media channels.

Raise potential issues within client portfolio with Directors / Client Partners well in advance of ‘boiling point’ of an issue.

Assist in training of coordinator and Planning Executives in planning fundamentals, creative thinking and core job functions.

Manage day to day tasks and workloads of coordinator as well as Planning Executives.

Communication across the group including key input to WIP meetings, writing contact reports from client meetings and generally ensuring the team are aware of the status and progress on the client portfolio.

Diligently performs regular reconciliations on campaign plan media spends with Activations team.

Understands how client/agency contract agreements may impact a campaign and can contribute to forecasting and other important financial tasks

Minimum Skills/Knowledge Required:

Relevant tertiary qualification plus at least 2 years of relevant post-qualification work experience or a minimum of 5 years of relevant work experience in lieu of formal qualifications

Ideally 3+ years’ experience working in a similar role

Strong digital performance planning experience

Strong media understanding including an understanding and experience in using the full suite of media planning and measurement tools


Southbank, VIC

Advertising, Media, Arts & Entertainment


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