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April

Senior Learning Experience Designer

MYOB - Richmond, NSW

Education, Childcare & Training
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

MYOB is a business platform. Our purpose is to help more businesses in Australia and New Zealand start, survive and succeed. Our team is continually growing, inventing and disrupting conventions. To make all this happen, we are dedicated to creating an exceptional flexible employee experience for all team members and offer a culture where you can be yourself. We don’t want you to simply ‘fit’ into our already established culture, we want you to come and add to it, ensure the customer is at the centre and make it even better!

The opportunity
Join the progressive, creative and collaborative Education team who scope, design, build and deliver best practice education content to a broad external and internal MYOB audience.. Be part of an environment where learning is not only educational but entertaining and a huge part of our daily culture.

The role

  • Build compelling, modularised, content that improves retention and transfer of knowledge, embeds the learning and accurately reflects training needs.
  • Using Articulate suite to create engaging, on brand learning content
  • Deliver education materials in accordance with MYOB best-practice design, business and customer requirements, and agreed schedules.
  • Work directly with product and go-to-market stakeholders on end-to-end and all encompassing education strategy and content development and review.
  • Think creatively, identify and explore new education concepts to operationalise and optimise
  • Project Manage learning deign from Training Needs through to content build and publishing (true end to end)
  • Perform hand-over Train the Trainer (TTT) sessions with Delivery team.
  • Work as a senior member of the broader education team to drive best practice standards, encourage and support creative processes that deliver exceptional learning outcomes
What You Will Bring
  • The ability to manage multiple competing priorities and ambiguity using emotional intelligence, maturity and strategic thinking
  • Substantial experience building blended (online and facilitator led) learning in a fast paced, corporate setting
  • Experience in writing for a broad audience including Customers, Sales Specialists Support teams and Customer Success
  • Experience writing education materials (preferably for consumer or software products).
  • Experience with User-centred Design methodology
  • An appreciation of quality control and quality assurance measures applicable to the development of learning tools.
What else do you need to know?
If you want to work and collaborate where opinions are valued and your ideas can make a difference, you should work at MYOB.

We are an equal opportunity employer and value diversity at our company.

Richmond, NSW

Education, Childcare & Training




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