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Supports Coordinator, Disability

UnitingCare Wesley Bowden - Bowden, SA

Voluntary, Charity & Social Work
Source: uWorkin

Source: uWorkin


Full Job Description

Employment Type:
FP - Full-Time Permanent


Closing Date:

Supporting Documentation:
Role Profile

2 x full time or part time positions (1 permanent, 1 fixed term until August 2022)
Generous salary packaging
Opportunity to learn more about the NDIS

About UCWB

UCWB is a well-respected Community Services organisation with an aspiration to be a leading provider of individual and community social services. Our purpose is to deliver innovative, tailored services that support individual and community well-being. Our focus is vulnerable children and their families, older people, individuals who live with disability, and carers.

Why work at UCWB

We have a track record of being a highly sought after workplace because of our strong values-based culture. Our relationships and interactions are supported by the four pillars of respect, trust, integrity and courage, and our people are our greatest asset. We celebrate a culture that is vibrant, connected, innovative and inclusive. We aim to increase the diversity of our workforce to better meet the needs of our clients and to improve equal employment opportunity for our employees. UCWB is an equal opportunity employer and a Child Safe Organisation.

By joining UCWB, you will enjoy:
Working in an organisation that has been awarded the “Best Workplace 2019” by the Voice Project based on our employees reporting exceptional levels of engagement and job satisfaction.
Personal and professional development opportunities through our ‘GROW’ initiative. A comprehensive e-learning library, monthly lunch and learns with guest speakers and other development tailored either your current role or preparing you for future opportunities.
Commitment to Work Health Safety and Wellbeing including, flu vaccinations, employee assistance program, flexible working practices.
Industry leading job satisfaction and engagement evidenced in our annual employee survey
A supportive team environment which celebrates diversity and inclusion
Salary packaging options, resulting in a 5-10% increase to take home pay

The Role

Through NDIS support coordination, this role provides support to individuals who are managing issues relating to disability, including psychosocial disability, to achieve their goals. The role focuses on the person’s strengths, interests and abilities.

The Supports Coordinator has the following key areas of responsibility:

Undertaking assessments and reviews with customers to co-design their goals, support plans and budgets
Providing support coordination
Liaising with other service providers to ensure appropriate services are in place to meet the support plan
Building and managing stakeholder relationships
Problem-solving and escalating identified risks

About You

You will be an experienced case manager or supports coordinator with some experience working with people living with disability and/or psychosocial disability. You will be someone who can also demonstrate understanding of person-centred practice and principles of inclusion.

Qualifications and Experience

You will have:
Proven experience in case management or support coordination
Experience working with people living with disability and/or psychosocial disability
Demonstrated ability to work with customers to develop and progress towards goals
Demonstrated ability to acquire and apply knowledge of statutory requirements
Detailed working knowledge of community networks and services
Demonstrated written ability including report writing and case noting
Computer literacy (Office suite and capacity to use cloud based software)
A current South Australian Driver’s Licence
A current DHS Working With Children Check and NDIS Worker Screening Check if WWCC obtained after 1 February 2021), or willing to obtain at own cost prior to commencement of employment

Additional experience working in a billable hours environment with understanding of the NDIS will be highly regarded. Qualifications in an area of allied health will also be an advantage.


This role is based at our Central Office in Bowden however some off-site work will be required.

How to Apply

Please upload your resume and cover letter.

Applications close 20 April 2021 at 5.00pm