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April

Mobile Phone Technician

SP Mobile - Sydney, NSW

Trades & Services
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

MOBILE PHONE TECHNICIAN / SALES ASSISTANT

JOB TITLE: Mobile Phone Technician / Sales Assistant

JOB TYPE: Full time / Part Time / Casual

LOCATION: Mosman, Zetland, Lane Cove, Eastlakes, Campsie as required

SUPERVISOR/MANAGER: Store Supervisor

MAIN DUTIES/RESPONSIBILITIES:

  • Technical - Perform high quality repairs and testing on all mobile phones and tablets, problem solving and diagnosis, repairs completed within a given time frame, able to multitask, consistently learns and updates knowledge on upcoming devices
  • Retail - Selling of mobile phone and tablet cases and accessories, ensuring all cases and accessories are neatly presented, keeping up to date on knowledge on all stock
  • Inventory - Monitoring stock for parts and accessories
  • Customer Service - Interacting, assisting and providing exceptional customer service including phone etiquette
  • Money Handling - Cash and EFTPOS facilities
  • Accurately document repairs and parts information on computer system
  • Ensures work bench is clean and tidy at all times
  • Following company policies and procedures at all times
  • Perform other duties required by management including completing daily and close checklists and cleaning duties
  • Be active, energetic and honest.
  • Be able to trouble shoot and follow procedures.

SKILLS & EXPERIENCE

Qualifications:

  • Retail experience preferred
  • Knowledge and experience in phone or tablet repairs
  • Fluent in English (Preferably can speak Mandarin)

Experience:

  • Successful candidate can learn on the job

Skills:

  • Intermediate to advanced computer skills
  • Excellent verbal and written communication
  • Organised and able to meet deadlines

PERFORMANCE GOALS:

  • Complete phone repair tasks on time
  • Deal with clients, suppliers and other employees professionally at all times
  • Ensure office is clean and presentable at all times

Remuneration will be discussed at a later stage dependent on your skills and experience.

Part-time hours: 10-40 per week

Job Types: Full-time, Part-time, Casual, Permanent

Part-time hours: 20 per week

Job Types: Full-time, Part-time, Casual, Permanent

Salary: From $12,345.00 per year

Schedule:

  • Afternoon shift
  • Day shift
  • Monday to Friday
  • Morning shift
  • Weekend

Supplementary Pay:

  • Bonus
  • Commission

COVID-19 considerations:
Staff can opt to wear masks, we have readily available hand sanitizers and alcoholic wipes in constant use.

Work Eligibility:

  • Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Preferred)

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Personal protective equipment provided or required
  • Sanitising, disinfecting or cleaning procedures in place