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MOBILE PHONE TECHNICIAN / SALES ASSISTANT

JOB TITLE: Mobile Phone Technician / Sales Assistant

JOB TYPE: Full time / Part Time / Casual

LOCATION: Mosman, Zetland, Lane Cove, Eastlakes, Campsie as required

SUPERVISOR/MANAGER: Store Supervisor

MAIN DUTIES/RESPONSIBILITIES:

• Technical - Perform high quality repairs and testing on all mobile phones and tablets, problem solving and diagnosis, repairs completed within a given time frame, able to multitask, consistently learns and updates knowledge on upcoming devices
• Retail - Selling of mobile phone and tablet cases and accessories, ensuring all cases and accessories are neatly presented, keeping up to date on knowledge on all stock
• Inventory - Monitoring stock for parts and accessories
• Customer Service - Interacting, assisting and providing exceptional customer service including phone etiquette
• Money Handling - Cash and EFTPOS facilities
• Accurately document repairs and parts information on computer system
• Ensures work bench is clean and tidy at all times
• Following company policies and procedures at all times
• Perform other duties required by management including completing daily and close checklists and cleaning duties
• Be active, energetic and honest.
• Be able to trouble shoot and follow procedures.

SKILLS & EXPERIENCE

Qualifications:

• Retail experience preferred
• Knowledge and experience in phone or tablet repairs
• Fluent in English (Preferably can speak Mandarin)

Experience:

• Successful candidate can learn on the job

Skills:

• Intermediate to advanced computer skills
• Excellent verbal and written communication
• Organised and able to meet deadlines

PERFORMANCE GOALS:

• Complete phone repair tasks on time
• Deal with clients, suppliers and other employees professionally at all times
• Ensure office is clean and presentable at all times

Remuneration will be discussed at a later stage dependent on your skills and experience.

Part-time hours: 10-40 per week

Job Types: Full-time, Part-time, Casual, Permanent

Part-time hours: 20 per week

Job Types: Full-time, Part-time, Casual, Permanent

Salary: From $12,345.00 per year

Schedule:

• Afternoon shift
• Day shift
• Monday to Friday
• Morning shift
• Weekend

Supplementary Pay:

• Bonus
• Commission

COVID-19 considerations:
Staff can opt to wear masks, we have readily available hand sanitizers and alcoholic wipes in constant use.

Work Eligibility:

• Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Preferred)

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Sanitising, disinfecting or cleaning procedures in place