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April

Valet Parking Attendant (Casual) - Intercontinental Adelaide

IHG CN - Adelaide, SA

Hospitality, Travel & Tourism
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

Full Job Description
About Us

At InterContinental Hotels & Resorts our role is to put the glamour into international travel. That is where you come in! When you are part of the InterContinental Hotels & Resorts brand you are more than just a job title. At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.

Your day to day

Join us as a Valet Parking Attendant/Porter at InterContinental Adelaide. You'll have ambition, talent and obviously, some key skills.

Be the warm welcome that kicks off a memorable guest experience and a sincere farewell on departure.
Support needs of Driveway, Lobby and Concierge Desk.
Deliver memorable guests experiences to guests with a swift personal service - not forgetting to recognise and record guest preferences.
Take and manage guest’s tour bookings, up-selling opportunities and tell them about ways to improve their stay.
Ensure safe driving techniques are always displayed when driving and parking guest cars
Handle guest luggage and items with respect and care.
Be a trusted contact for all guests. Help them with anything from directions to local knowledge and advise leadership when necessary.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day’s schedule.
Jump into other ad-hoc duties when your colleagues need your help.

What we need from you
You must have a full Australian Drivers licence and be able to drive a manual car.
Communication skills - guest will need to come to you with concerns as well as compliments, so you’ll be easy to talk to.
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
Fluency in English - extra language skills would be great, but not essential.
Experience - ideally you have spent at least one year in a customer service role.
Flexibility- night, weekend and holiday shifts are all part of the job.
Compliant - you’ll be above the minimum age required and hold a Full SA Drivers Licence.
Strong - sometimes you’ll need to lift, push, and pull big objects up to 23kgs.
Literate and Tech-Savvy - you’ll need a good grasp of reading, writing, basic math and computers.
We are only able to consider people who have the current right to work in Australia.

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package. What’s more, because your career will be as unique as you are, well give you all the tailored support you need to make a great start, be involved and grow.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and well make sure you will have room to be yourself. Find out more about joining us today by going to careers.ihg.com