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JOB DESCRIPTION:

The Assistant Clinical Practice Manager (ACPM) is responsible for managing the region's day-to-day clinical support operations and requirements. A main responsibility of the role is to assist the Regional Clinical Practice Manager (RCPM) with the line management and operational supervision of clinical support team members across all sites in the region.

DUTIES:

• Coordination of the region's clinical support team in the delivery of a professional, efficient and welcoming reception service. Monitor and ensure client customer service standards are met by the clinical support team.
• Assist the RCPM in managing the human resource requirements across the region including recruitment, on-boarding, induction and off-boarding activities. Including the maintenance of relevant registers and databases.
• Monitor quality of work and conduct quality assurance activities for the clinical support team. Assist in managing the operational compliance and audit framework. Undertake quality audits in the client management system.
• Coordinate the region's reporting requirements including data analysis, present data into formats suitable for interpretation, formulate the monthly report.
• Coordinate the regional work allocation and priorities across the clinical support team.

MANDATORY REQUIREMENTS:

• Certificate IV qualification or equivalent level of experience in a relevant field (Practice Management, Business Administration, Leadership)
• Successful candidates will be required to be able to achieve working with vulnerable people clearances in accordance with company policy. This is required to be obtained prior to commencement.

SKILLS AND EXPERIENCE:

• Commitment to a client-centric approach
• Strong management and teamwork experience
• Demonstrated exceptional communications skills
• The ability to extract and analyse data and compile reports
• Strong working knowledge of Microsoft Office
• Experience working in a medical or allied health environment in a team leadership role (desirable).

If you feel you meet the above skills and experience please Apply now!