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April

Customer Care Consultant

Recruit and Consult - Central Mangrove, NSW

Any Industry
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

A little bit about the company:

Our client is a passionate innovative team of real estate professionals who create exceptional technology to simplify the day-to-day tasks of the Real Estate Agent.
With a mission to make daily tasks more effective, they’re always on the front foot when it comes to industry innovation and are constantly evolving to provide platforms for the new era.
As the company is rapidly growing they’re looking to expand the Customer Service team to ensure their clients are receiving 5 star service on all touch points. If you have any eye for detail, a passion for technology and strong customer service we want to hear from you.

Benefits to working for this company:

  • $50,000 - $60,000
  • Monday – Saturday with a day off in lieu
  • Ongoing learning & training provided
  • Career progression & growth
  • Buzzing office & team environment
  • Internationally recognised company
  • Strong Social Media Presence

What will you be doing in this role:

  • Handling client inquiry via phone, email and chat
  • Training clients on new systems and technology
  • Manage and build existing client relationships
  • Collaborate with the training team to service client needs
  • Document client communication and follow up accordingly
  • Ad hoc admin tasks as required
  • Test new products and services before they hit the market 

The right candidate will be:

  • Experience in customer service based roles
  • Analytical with the ability to think quickly
  • A clear and confident phone manner
  • 5-star customer service skills
  • A minimum 6 months real estate experience
  • The ability to work as a part of a team
  • Eager to learn and progress within the business

If you would like to register your interest in this unique
opportunity to expand your career please click apply to
confidentially submit your resume or call 0450 668 223
to chat to Carlie Barnett at Recruit & Consult.