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April

Ecommerce & Digital Manager

The Goodnight Co. - Brisbane Grove, NSW

Marketing
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

The Goodnight Co. is a privately owned business, and through innovation and dedication to support better health through better sleep has grown to become Australia's leading Sleep and Wellness company. To take the business to the next level, The Goodnight Co. is seeking an experienced e-commerce and digital manager with a demonstrated history of experience in managing online DTC websites within a beauty or wellness environment. 


Role: eCommerce & Digital Manager

The Goodnight Co. is a fast-growing sleep wellness brand that is rapidly expanding. We are looking for someone to join our team to bring value to our growing e-commerce and marketing department!


This role is perfect for a passionate, analytical and collaborative e-commerce and digital manager to become an integral part of the team and contribute to the digital marketing and brand awareness strategy across the business.


  • Oversee the e-commerce growth monitor our brand website sales as well as sell-in and sell-out excellence through optimising online merchandising, website functionality and optimising user experience
  • Building the online promotional calendar and implementing site upgrades with support and collaboration from our teams 
  • You will report directly to the Co-Founders whilst working closely with our marketing and operations teams.



Your Key Responsibilities:

  • Ensure user experience of the website including design & aesthetics, content, and navigation, branding / marketing, performance, checkout funnel and promotional campaigns 
  • Own and manage SEO measurements and monitoring methodologies 
  • Manage, analyse and draw conclusions on specific ecommerce KPIs 
  • Ensure that all ecommerce activity is consistent with the brand sense of purpose 
  • Work collaboratively with internal stakeholders, local agencies to understand best practice for the key ecommerce levers of search, navigation, content, ratings and reviews and oversee implementation of these where relevant 
  • Create and maintain an online e-business plan: e-promotional calendar, product exclusivities, cross selling mechanisms and data ownership 
  • Create synergies between inside and external partners in marketing or digital activities 
  • Provide SEO/SEM and digital marketing through innovation and process improvements 
  • Drive growth, develop and implement creative solutions to drive and convert more visitors 
  • Analyse and provide insights around site traffic and other key ecommerce metrics with Google Analytics, dashboards and relevant business tools
  • Stay up to date on current technology and marketing solutions
  • Manage websites using Shopify Plus including editing, content and creative, building landing pages, A/B testing, report generation, apps and tools
  • Beginner knowledge of HTML, CSS
  • Problem solving and liaising with developers to rectify technical issues
  • Working with third party platforms including Klavyio, Gorgias, Google Analytics and Ads
  • Implement and manage loyalty, referral and reviews programs using third party platforms
  • Collaboratively develop digital marketing strategy, brand onboarding and user journeys
  • Implement digital marketing campaigns across website, eDM’s and via paid social/search
  • eDM setup, segmentation and onboarding via Klaviyo platform
  • Social Media advertising – in-house and managing external agencies


About You:

  • Must be passionate about health and wellness
  • You will have strong e-commerce and digital experience in managing online DTC websites
  • You will be commercially astute and a natural collaborator with a strong analytical mind-set
  • You will be able to influence those around you to drive the brand and its ecommerce growth
  • You will have strong communication skills with the ability to articulate a clear vision and be able to work in partnership with your stakeholders to achieve mutually beneficial outcomes 
  • Bachelor's degree in a relevant field
  • At least 5 years + experience 
  • Must be a strong communicator
  • Excellent multitasking skills with good time-management
  • Critical thinker and problem-solving skills with attention to detail
  • Team player


What We Can Offer You:

  • A collaborative and fun start-up culture and team
  • A non-corporate environment 
  • Attractive salary package with room for scaling as the company grows 


If this sounds like you, please apply below with your CV