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Mice Business Development Executive

Pan Pacific Perth - Perth, WA

Hospitality, Travel & Tourism
Source: uWorkin

Source: uWorkin


About Pan Pacific Hotels Group

Pan Pacific Hotels Group has over 40 Hotels, Resorts and Serviced Suites worldwide. Our guests and our associates are at the heart of everything we do. In Australia, Pan Pacific Hotels Group owns and operates six hotels including Pan Pacific Perth, which is conveniently located in Perth's central business district, providing easy access to local attractions such as Elizabeth Quay and Kings Park.

Pan Pacific Perth brings together the renowned hospitality of the Group, featuring sensational views of the Swan River, personal touches, intuitively designed rooms and thoughtful service delivered by our warm and welcoming team. Leaders in Perth’s dining scene, the hotel’s premium portfolio of fashionable signature restaurants and bars including Uma and Ten Acre Block offer guests a range of exciting cuisines to choose from. Visit the Pan Pacific Hotel website here.

About the role

As a MICE Business Development Executive, you will maximise revenue for conferences and events by identifying new opportunities, driving and qualifying leads and converting enquiries to bookings. Creating and nurturing new and existing relationships is key, as is working proactively to sell and secure new business for the hotel.

· Proactively sources, develops and qualifies new business opportunities to drive revenue for the hotel

· Actively converts enquiries into confirmed business in a timely manner

· Updates and maintains accurate account profiles in the database Opera

· Professionally manages groups, meetings and events enquiries internally in coordination with the events team

· Creates and disseminates accurate, timely and impactful proposals and contracts to clients

· Build and nurtures relationships with conference clients, PCO’s, hotel suppliers and key stakeholders to secure business

· Develops a thorough understanding of the hotel and its events spaces to deliver exceptional service to new and prospective clients

· Participates in sales and events meetings and produces reports that detail historical and planned sales and account management activity.

· Meets, greets and entertains clients and conducts effective off-site meetings to sell the hotel

· Conducts tours of the hotel on-site with potential clients and remains flexible to their needs in terms of timing.

· Acts as ‘an ambassador’ for the hotel and participates in promotional and marketing related activity when required

About you

· High school certificate or equivalent qualification essential

· Qualification, degree, or certification in a relevant field desired

· Experience in sales and generating revenue desired

· Exceptional customer service and rapport building skills

· Experience in managing key customer relationships

· A passion for events

· Great organisational and administration skills

· Positive attitude and excellent communication skills

· Confident speaker

· Knowledge of Opera and Delphi desired

· Proficient in Microsoft Word, Excel and PowerPoint

· Professional and personal demeanour

· Excellent grooming standards

As well as being a welcoming and exciting place to work, Pan Pacific Hotel Perth offers:

· A monthly dry cleaning allowance for work attire

· Hotel discounts through our global alliance programme Discovery

· On-site discounted parking

· 50% off food and 30% off beverages at the hotel’s restaurants, bars and café

· Discounted accommodation across worldwide PPHG properties

· Ongoing learning and development through our globally recognised U@PPHG online university accredited programme in partnership with eHotelier

· Complimentary meal per shift

If you’re passionate about driving results, nurturing relationships and seeking to develop a career with a rapidly growing international hotel brand, then apply online by submitting your CV and a cover letter explaining why you’re the right person for the role or email: careers.ppper@panpacific.com with your CV and cover letter.

Please note only shortlisted candidates will be contacted. 

  • Deadline for submissions: Monday 26 April 2021.