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Advanced Case Manager - Reservoir (Ccp4)

Department of Justice and Community Safety - Melbourne, VIC

Government, Defence & Emergency
Source: uWorkin

Source: uWorkin


At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of young people and recognises that young peoples’ rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don’t hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

  • Play a critical role in helping support community safety, managing smaller caseloads of complex offenders
  • Fixed-Term, full time opportunity based in Reservoir
  • Salary range $87,640 - $99,438 per annum plus superannuation

Corrections Victoria's purpose is to deliver an effective corrections system for a safe community. Community Correctional Services (CCS), is overseen by Corrections Victoria, a division of the Department of Justice and Community Safety. CCS is responsible for the management and supervision of prisoners on parole, clients under post sentence supervision and court orders.

CCS is currently experiencing rapid growth in the offender population. In response to this, Corrections Victoria will embed evidence based practice across all areas of our work and target responses to the areas that will allow the greatest impacts to be made. This approach will contribute to a safer community and strengthen CCS for the future.

About the role

You'll be managing smaller caseloads of complex and high risk offenders on court orders. As an Advanced Case Manager, you will assess offender's risk of recidivism and their rehabilitation, supervision, and programming needs.

As an Advanced Case Manager, the offenders on your case load are more complex, and have completed part of their sentence in custody.

You will encourage and support offenders to be take ownership, accountability and responsibility to organise necessary appointments with other services required (such as Centrelink, housing, and medical appointments).

Other elements of the role include:

  • Linking offenders with services, including alcohol and other drugs (AOD), mental health, housing, and mental health
  • Ensuring court orders are complied with
  • Conducting risk assessments.

About you

We are seeking a driven individual, with the ability to demonstrate:

  • Knowledge of case management frameworks and ability to apply theory to reduce risk and improve outcomes
  • Strong interpersonal skills, where you can adapt your communication style accordingly along with engage and motivate others
  • A non-judgemental attitude, treating offenders with respect as members of our community
  • Motivated by a fast pace environment with exceptional time management and organisational skills
  • Strong administration skills, including using various IT programs, reporting, and written communication
  • Be comfortable working in a team environment, assisting other team members to work on shared goals
  • Ideally have exposure to complex groups such as homelessness, drug and alcohol, and child protection
  • The ability to practice ‘self-care', maintain a work/life balance, and reach out to colleagues, mentors, managers or external providers (including EAP) if required

Why work with us?

At the Department of Justice and Community Safety, we provide every person with the means to achieve their potential through ongoing learning and development opportunities in a diverse, equitable and supportive environment.

We look for people who are prepared to do their very best in line with our values and behaviours. Our values shape and influence how we recruit, train and develop our staff and build relationships with stakeholders. 

We will also provide you with professional development opportunities, an employee assistance program, access to job opportunities across the Victorian Government, salary packaging and much more.

For more details regarding this position, please review the position description or contact Donna Palma – Manager of Court Practice on 0411 283 107.

How to apply

Please click the Apply button at the bottom of this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.

During the COVID-19 pandemic all of our assessment processes will be facilitated remotely using online tools to ensure the safety and wellbeing of our candidates and staff. Should you progress through the process, the Recruitment Services Team will communicate with you as to which tool(s) will be used. The role will be performed remotely for candidates who are successful in securing a position with us and induction training will also be completed online.

Melbourne, VIC

Government, Defence & Emergency


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