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Who We Are

At EACH, our vision is for a healthy and inclusive community.

Founded on the vision that everyone is entitled to good health, we’re one of the nation’s leading health and community services providers, offering a broad range of services for over 40 years. Our services include Community Health, Mental Health, NDIS, Counselling, Support for Older Australians and Family Services.

Who We’re Looking For

As part of our Primary Health team at Ferntree Gully, EACH is looking for two talented Receptionists to join us on a full-time, ongoing basis. You will primarily be based at our Francis Crescent, Ferntree Gully location, however, working at our other Outer East Primary Health locations may be required.

Ideally, you will have prior experience in the Community Health Care setting, in a medical clinic, or working in public dental clinics. You will need to be able to juggle a busy reception area, whilst providing high quality service to customers. If you love doing administrative tasks, have experience in reception, enjoy variety in your day, and working closely with other service delivery professionals, you are exactly the person we're looking for.

What You’ll Be Doing

You will need to enjoy using your multitasking skills whilst holding the important role of being the face of our sites. The role will involve:

• Managing a busy reception area, which services more than 200 customers per day
• Welcoming customers to our sites and liaising with them with empathy and in a calm manner
• Supporting our team of professionals with administrative tasks and supporting them throughout the day
• Entering/uploading customer details and files into our customer record management systems
• Taking the initiative to negotiate, resolve issues and make decisions when needed
• Looking for ways to innovate and continuously improve how we do things
  
  

Who You’ll Be Working With

You will be working with our team of 17 staff, including Oral Health and Allied Health professionals at our Outer East Primary Health sites. We work in a fast-paced manner, supporting the community with a vast range of services. We have 13 Dental chairs operating across our sites, at any given time.

What We Offer

EACH offers all staff benefits by offering Not for Profit Salary Packaging, a flexible workplace strategy and support through a comprehensive Employee Assistance Program.

Next steps
We want to know why you would like to come work with EACH and what you can bring to this role. Please attach a cover letter with your resume.

Applications close Monday 12 April 2021