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Video Relay Officers

Concentrix - Brisbane Grove, NSW

Trades & Services
Source: uWorkin

Source: uWorkin


About The Role

Concentrix is seeking talented interpreters to join our Video Relay Service team working from home, delivering the National Relay Service. We are currently taking applications for Freelance Relay Officers to work in the Video Relay Service.

As An Auslan Interpreter You Will

  • Deliver exceptional customer service to the Deaf, Hard of Hearing and Speech Impaired community
  • Efficient and effective response to customer requests
  • Maintain strict confidentiality while dealing with personal and sensitive information in a accurate and careful manner

What’s in it for you?
  • Flexibility: Work from home opportunity
  • No weekends: Flexible shifts. Must be available Mondays & Fridays as a minimum.
  • Location: Work from Home opportunity Computer and equipment will be provided.
  • Training: 2 weeks full time online
  • Benefits: we offer a range of attractive discounts on products and services

What We Are Looking For
  • NAATI accredited interpreters both Certified Provisional and Certified
  • 5 years + proven experience interpreting in a range of contexts within the Deaf community
  • Understand and follow the Interpreter Code of Ethics
  • Current ASLIA membership preferable
  • Demonstrate a calm and positive attitude
  • Be comfortable with differing technologies
  • Demonstrate resilience and impartiality
  • High attention to detail
  • Demonstrates a desire to learn
  • Be available to undertake two weeks of full time training (online)
  • Strong Internet Connection (minimum download 10mpbs and minimum upload speed 1mps)

Background Checks: As part of the recruitment process you will need to successfully complete police, reference & pre-employment checks and assessments.

Who are we?

In a world full of average, we stand out. We believe experience is everything. Period. To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centres. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people.

Applicants must be at least 18 years of age, eligible to work in Australia and/or have an eligible work visa.

To be considered for this position, apply as soon as possible, attaching your Resume & Cover Letter - specifically addressing Skills and Attributes.