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April

Technology Support Officer - Clerk Grade 3/4 - 175284

Department of Education - The Slopes, NSW

Education, Childcare & Training
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

Full time temporary employment up to 8 April 2022

Location: Dubbo College South Campus
 

Dubbo College is a multi campus offering students the opportunity to achieve excellent educational, creative and sporting outcomes, participate in innovative educational environments and have an unparalleled curriculum choice.

About the role

The role delivers and supports ICT services for Dubbo College schools and other public schools in the area involving diagnosis and resolution of incidents, deployment of the department’s standard infrastructure, hardware and systems and develops and delivers IT training.
 

About the Department of Education

We ensure young children get the best start in life by supporting and regulating the early childhood education and care sector. We are the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population.

For more information about the Department of Education, please visit NSW Department of Education
 

How to apply

The NSW Department of Education is committed to a diverse and inclusive workforce as an Equal Employment Opportunity (EEO) employer. We encourage diverse applicants from a range of backgrounds to apply for roles in the department.

To apply for this role, please submit an application by clicking “Apply Online” below. To apply, you will need to attach a cover letter (max. 2 pages) and your resume (max. 5 pages) in either Word or PDF format. Please address any pre-screening questions and any essential requirements. We are looking for you to demonstrate your competence in the focus capabilities as outlined in the role descriptionin your answer, so please develop your response with this in mind.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role.

This is a child-related role. If you are the successful candidate you will be required to obtain a Working with Children Check (WWCC) Clearance number as a condition of employment (if you do not already have this). For more information, visit https://www.kidsguardian.nsw.gov.au/child-safe-organisations/working-with-children-check

In addition, your employment may be subject to the Department’s Nationally Coordinated Criminal History Check to determine your suitability for employment.

If you are called to interview you will need to provide the following:

Proof of Identity information
Informed Consent Form
Declaration for child-related work

PRESCREENING QUESTIONS

  1. This position requires an ability to provide technical support via a variety of methods plus identify and respond quickly to customer needs. Provide an example that best demonstrates your capacity to think through and resolve an IT problem related to a critical customer issue. (300 words maximum)
  2. Describe a time where you developed a way to improve a work process. Describe how you presented your idea to your team? (300 words maximum)

ESSENTIAL REQUIREMENTS

Note: A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role or similar roles, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

The Slopes, NSW

Education, Childcare & Training




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