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Account Executive - Rateit + Zipline

RateIt - Melbourne, VIC

Source: uWorkin

Source: uWorkin


If you love start-ups, you are passionate about helping customers become successful and you are keen to go on a rapid personal growth journey - read on!

About Us: 

At RateIt we’re on a mission to redefine customer feedback - our core purpose is to give businesses the power to make every customer experience exceptional.

That’s why we are building the world’s easiest, and most impactful, customer experience management platform. RateIt is the market leader in customer led, private feedback, captured in a way that allows businesses to place CX at the centre of their decision making. We couple great technology with a high-touch support model to help customers identify and deliver experience improvement opportunities - improving not only their overall customer experience, but also driving customer centric growth.

We work with amazing brands like Uber, Adidas, IKEA, Aldi, Pandora, Calvin Klein, 7 Eleven and Fullerton Healthcare to help them understand what their customers think and feel in the millions of interactions that happen each day.

RateIt is a modern SaaS start-up with teams across Sydney, Melbourne, Singapore, London, Bali, Gold Coast and Perth (+ soon Auckland and LA coming soon!). This role is ideally based out of Melbourne.

Being an Account Executive at Rate It:

At Rate It, our sales team is pivotal to the growth of the business. Supported by an SDR team, AE’s are focused on running and closing deals ranging from 30k - 250k.

The core activities of this role are:

◼ Support SDR prospecting with your own prospective efforts (existing networks, industry participation & meetups, conferences etc)

◼ Run a high quality, modern sales process with targeted accounts (owning the deal from opportunity created to deal close)

◼ Manage your activities in our CRM (HubSpot) and a range of modern add-on tools

◼ Develop and maintain Aged Care account relationships with main decision makers and influencers to identify new business opportunities

◼ Work closely with marketing, customer success and product regarding industry opportunities

◼ Hit your targets!

Who you are:

You Know the Industry:

You’ve sold Saas and you understand the unique nuances of good deal cycle

An Exceptional Communicator:

You’re concise, yet effective in both written and verbal communication; you can handle objections and are a real follow-up ninja!

Ambitious and Driven:

You’re obsessive about your numbers – key activities, new deals created, new customers and progress to target.


You’re naturally very proactive; you love helping people and, most importantly, you’re passionate about great customer experiences


Every single day, you resist the temptation of complacency; you love pushing yourself always having at least one leg outside of your comfort zone

A Team Player:

You loving working in a team environment, mentoring junior sales reps, and contributing to the culture of the business


● 2+ years of SaaS sales experience

● A proven track record of performance above target

● A real focus on personal and professional development

Our promises to you: 

We believe in creating an awesome workplace where you are doing meaningful work, building meaningful relationships, and having fun. 

Our promises to you are:

● You will be empowered to solve problems and will be given the right tools and culture to get it done

● You will always know where you stand with management - no games or politics here

● We want you to always be learning and growing – so will support you in that journey by giving you a generous monthly allowance for books, courses & your personal fitness

● Encourage you to speak up, both about what's great and what's not

● We will celebrate your hard work and key milestones 

What’s on offer:

● Great salary with uncapped commission (+ share options, + a range of benefits)

● Ground floor opportunity in a fast growing, innovative tech startup

● Empowered culture where you can drive and implement change

● Collaboration with world-class leaders across product, marketing, and customer success

● A purpose driven organisation with a vibrant and positive culture

If you’re a great fit, we'd love to hear from you!

For a confidential discussion about this opportunity, please apply directly today.

No agencies, please.