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Account Manager

Cint - Darlinghurst, NSW

Source: uWorkin

Source: uWorkin


About Cint:

Cint is a global software leader in digital insights gathering. The Cint platform automates the insights gathering process so that companies can gain access to insights faster with unparalleled scale. Cint has the world’s largest consumer network for digital survey-based research, made up of over 130 million engaged respondents across more than 130 countries. More than 2,000 insights-driven companies - including Kantar, Zappi, GfK and SurveyMonkey - use Cint to accelerate how they gather consumer insights and supercharge business growth. Cint has a rapidly growing team across 13 global offices including London, New York, Stockholm, Atlanta, Barcelona, Singapore, Tokyo and Sydney. (www.cint.com)

The Role: 

Cint is hiring for the position of Account Manager in Sydney. We are seeking a motivated individual with experience as an ICT Account Manager who will be responsible for managing and developing accounts. You will be responsible for pre-sales, qualification and account planning. You will work closely with customers to understand their business goals and co-collaborate with Cint teams (sales, customer success, product, marketing, finance, etc.) to ensure that we are providing superb IT products and services. To be deemed suitable for this role, you must have a background of working for a technology or software business in an IT account management or IT sales position.

Role Purpose and Responsibilities:

  • Managing and developing accounts for revenue expansion
  • Place a priority on discovery and understand client needs and capabilities
  • Be highly responsive to all customer needs, leading the industry for speed, powerful solutions and quality of response.
  • Provide insight on Cint technology to customers and be responsive to technical queries from accounts.
  • Provide leadership on growth opportunities between clients and the broad Cint team to create both “stickiness” between organizations
  • Proactively drive platform adoption across the customer’s enterprise, developing relationships and adoption across all major stakeholders.
  • Turn project sales (sample) opportunities into Cint platform relationships by becoming a trusted advisor to the customer and build lasting relationships.
  • Properly and thoroughly analyse client needs to develop tailored solutions
  • Assist with quotations and feasibility, as required.
  • Manage pipeline though our CRM platform
  • Deliver feedback to IT product and supply teams to enable future platform sales

 Role Requirements:

  • Bachelor’s degree or equivalent employment experience expected
  • ICT Account Manager experience of at least two years
  • Advantageous if you have experience selling or managing accounts in area of MR, data insight, digital media, ad-tech and mar-tech or technology solutions
  • Proven success at growing accounts through proactive, structured account governance
  • Understanding of new business process and pipeline management
  •  Strong sales acumen and ability to engage, support and even challenge clients effectively
  •  Understanding of how to quote, sell, optimize and deliver research projects

Our Values:

  • Innovation – We never think with limits. We continuously focus on solving problems to create value.
  • Collaboration – We unite in teams and work with people we can learn from to nurture value.
  •  Accountability – We take ownership of our actions. We say what we do and do what we say, to deliver value