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Gaz - Wa - Aps 6 - Assistant Manager - Status Resolution Wa

Department of Home Affairs - Perth, WA

Government, Defence & Emergency
Source: uWorkin

Source: uWorkin


Full Job Description
Who can apply:
Please note this opportunity is available to current Australian Public Service employees and all eligible members of the community.

About the Department of Home Affairs:
Be part of something bigger: contribute to building a secure Australia that is prosperous, open and united.
Join a connected team of professionals, where you can be your authentic self; grow your career while making time for all parts of your life.

The Department of Home Affairs is a central policy agency, providing coordinated strategy and policy leadership for Australia's national and transport security, federal law enforcement, criminal justice, cyber security, border, immigration, multicultural affairs, emergency management and trade related functions.

The Department of Home Affairs includes the entirety of the Department of Immigration and Border Protection. It also includes national security, emergency management and criminal justice functions from the Attorney-General's Department; the Office of Transport Security from the Department of Infrastructure and Regional Development; multicultural affairs from the Department of Social Services; and the counter-terrorism coordination and cyber security policy functions from the Department of the Prime Minister and Cabinet.

Overview of the Branch and Section:
The WA Status Resolution Section delivers targeted services to non-citizens seeking to resolve their immigration status while in the community or in held detention.

The Section contributes to the integrity of Australia’s migration program by facilitating immigration outcomes for non-citizens, in a timely and lawful manner, while managing risk to the community. These non-citizens are often at the end of their immigration pathway, and can fall into higher risk categories with vulnerabilities or character concerns that need to be intensively managed.

About the role:
The APS6 Assistant Manager Status Resolution, manages a team of Status Resolution Officers which may be on-site or part of a geographically dispersed team.

The APS6 Assistant Manager has oversight of a team managing a large caseload and works with relevant stakeholders in a coordinated and planned way to ensure cases are progressed through to timely immigration outcomes. The APS6 Assistant Manager is also a key liaison point with stakeholders, both internal and external, and as such builds and maintains strong networks.

Our ideal candidate:
As an APS6 Assistant Manager in Status Resolution you will perform an important role. You will work under the direction of an EL1 Assistant Director to lead an experienced team to deliver a range of outputs.

Strong management of a team is required to meet business goals and operational targets in a highly complex and sensitive environment. In this role you will need to familiarise yourself with relevant migration legislation and policies to guide your team and from time to time use it in conjunction with your own skill and judgement to make complex decisions.

Working closely with complex individuals in the community or individals located in Immigration Detention Facilities can be a challenging and rewarding experience. If you are a strong communicator, have the confidence and capability to engage closely with others, are flexible and adaptable, then these positions are for you.

The Department values people who enjoy working in a rapidly evolving and forward thinking environment. With a focus on innovation and progression, our ideal candidate will help to maintain and further develop our innovative processes. Whilst working in the Department you will be exposed to cutting edge technology as well as training resources that can fast track your professional development, allowing you to excel within and outside of the Department. The successful candidates will be self-driven and seek to directly influence the key outcomes of the organisation.

Specific duties/responsibilities:
As an Assistant Manager in Status Resolution you will be accountable and responsible for supporting the delivery of a range of activities which may include, but is not limited to:

Managing a team of skilled Status Resolution Officers to deliver outcomes in the Department of Home Affairs’ Status Resolution Program
Taking accountability for tasks and decisions and support a team of Status Resolution Officers in achieving their goals through the provision of guidance and quality assurance
Identifying and driving innovation and change in workplace practices and business strategies
Overseeing Bridging Visa E (BVE) and Bridging Visa D (BVD) decision making and make decisions for highly complex cases, where required
From time to time manage a discreet caseload of complex cases
Engaging with a range of internal and external stakeholders regarding case progression and represent the Department more broadly with professionalism and tact.

Role requirements/qualifications:
Possess a valid Western Australian Driver’s License. From time to time you may be required to drive a departmental fleet vehicle.

Applicant response:
As part of your application, you will be required to prepare a response document (minimum 11pt font in MSWord or PDF format), which you will upload in the next section.

Please ensure you read the instructions carefully, noting a failure to address identified requirements may lead to your application being deemed ineligible.

Please prepare a one-page Applicant Response in relation to the advertised role, outlining:

How your skills, knowledge and experience will be relevant to this role;
Why you are interested in the role and what you can offer us; and
Any specific examples or achievements that demonstrate your ability to perform the role.

How to apply:
Prior to preparing your response it is recommended you review the Work Level Standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership System information relevant to the classification. You are required to submit your application in Home Affairs' online recruitment system (ourPeople).

As part of your application you will need to provide:
Your CV
Your Applicant Response document
Details of referees
Include your full name and the Requisition Number - 91798 in the footer of any documents being uploaded.

Eligibility and Specific Conditions of Employment
To be eligible to work with the Department of Home Affairs you must:

Be an Australian Citizen
Fulfil the Department’s minimum requirements by satisfactorily answering all screening questions during the application process
Obtain and maintain the required AGSVA clearance
Obtain and maintain a current Employment Suitability Clearance
Satisfy a probation period
Undergo a health assessment (if applicable).

Technical Assistance

If you are experiencing problems submitting your application online, please email the nature of the issues you are experiencing to Recruitment ( recruitment@homeaffairs.gov.au ) including screen captures if necessary. A response will be sent during business hours.

Notes :
Remuneration: The Department offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position.

Information about employment in the Department of Home Affairs, and advice on how to apply for vacancies can be obtained from the department’s website at http://www.homeaffairs.gov.au/about/careers-recruitment

If you are experiencing problems submitting your application online, please email the nature of the issues you are experiencing to recruitment at recruitment@homeaffairs.gov.au . A response will be sent during business hours.

If you have identified as having a disability, please indicate whether you require any support throughout the selection process. For further information please contact Recruitment: recruitment@homeaffairs.gov.au