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Customer Experience Administrator


Any Industry
Source: uWorkin

Source: uWorkin


What you can expect in the role

* Amazing employee engagement program, career development, flexible and remote work arrangements
* Be part of a passionate and motivated team who conduct meaningful work to ensure the safety of the Victorian public
* The opportunity to build your skills and knowledge within a dynamic and forward-thinking organisation
* Amazing workplace in our award winning, heritage listed, 5-Star Green Star Docklands office

Salary package (Grade 2) in the range of $52,493-$59,952 per annum (plus 9.5% super), will be negotiated with the successful candidate, depending on skills and experience.
Work for the Victorian Building Authority and you will join a values-based organisation who invests in employees. We value: Future Focus, Achieving Together, Inspiring Excellence, Respecting Individuals and Ensuring Trust.
To find out more about why it's great to work for the VBA, visit 'Careers' at www.vba.vic.gov.au
We are always looking for talented new people to join us with a broad range of skills and experience who are curious, keen to learn and enjoy serving the community they live in. If this sounds like a place you'd like to work and you think you have what it takes, we‘d love to hear from you and encourage you to apply now!
We are looking for enthusiastic people skilled in:
* Planning and Organising - Plans and reviews daily work and is flexible in meeting unforeseen circumstances while continuing to meet expectations.
* Problem Solving - Solves problems based on operational guidelines, knowledge and experience, scanning for useful information, looking for underlying causes, and suggesting alternative actions to clients.
* Interpersonal Skills - Builds rapport with others in order to understand issues and suggest courses of action appropriate to their needs.
* Written Communication - Produce a range of standard written documents, providing clear information and using language appropriate to the audience.
* Customer Focus - builds and sustains effective relationships with customers in order to build a common understanding and address their needs.

How to Apply
We require you to upload:

* A detailed resume

* A cover letter briefly outlining your relevant experience in relation to the above 5 areas.

Please note:

* Only electronic applications submitted via careers.vic.gov.au will be accepted.
* Candidates are not required to address all selection criteria, only those listed above.
* Standard recruitment practice applies, which may include interviewing, skills/competency testing, reference checking and/or other selection processes.

Applications close 11.55pm on Sunday 25 April 2021.
No agencies please.