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L2 It Support Technician

HAYS - Melbourne, VIC

Source: uWorkin

Source: uWorkin


Level 2 IT Support Technician role located in Melbourne's eastern suburbs

Your new company

A technology consultancy specialising in areas such as cloud and network architecture, as well as many more. This organisation offers a tailored approach to technology services which includes the highest levels of customer service. This role will include site visits as well as significant work from home opportunities!

Your new role

You will be:

- Providing both help desk and field support for a range of clients
- Providing Level 2 IT Support
- Maintaining & Troubleshooting servers and desktops on client sites remotely
- Responsible for network connectivity on the client side
- Maintaining & Troubleshooting clients' Office 365 and Azure partition
- Maintaining & Troubleshooting voice infrastructure at client sites

What you'll need to succeed

- 2+ years in a similar role
- Office 365 and Windows Server administration experience
- Strong knowledge across Active Directory and SharePoint
- Experience across MDM in particular Intune
- Familiarity with Autopilot based deployment of client hardware
- Solid understanding of network fundamentals (VLAN’s, subnets, basic routing concepts, basic firewall/ACL concepts)

What you'll get in return

The chance to join a thriving consultancy that provides a flexible working environment and genuinely values its employees. This exciting opportunity comes with a competitive annual salary and is an opportunity not to be missed!

What you need to do now
If you're interested in this role, click 'apply now' or forward an up to date copy of your CV to Alexander.OBrien@hays.com.au

LHS 297508 #2492877