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Product Manager

Domain Group - Sydney, NSW

Source: uWorkin

Source: uWorkin


Product Manager - Sydney Office - Permanent Full Time

At Domain Group, our vision is to inspire confidence for all of life's property decisions. Driving this vision are our values: Open Minds Open Doors, Passion is Contagious, Have Adventures and Leap, Grow, Repeat. Together, our vision and values are what keep our work honest and meaningful. If they resonate with you, this might just be your next home too.

Behind our value of Open Minds Open Doors is our belief that different life experiences bring much-needed perspectives to the table, and so we’re committed to seeing things through each other’s eyes. We’re proud to be an equal opportunity employer that celebrates our diversity of race, beliefs, sexual orientations, gender identities, age, disability status, marital status and more - so that every single one of us can truly feel at home here.

What you'll be doing...

As the Product Manager, you will be responsible for driving the product development process for the Core Revenue team within the Domain Residential - Commercial Growth area. The Core Revenue team aims to create and maintain products for our agent customers within the core listings business of Domain. You will work within a cross functional team consisting of representatives from the Commercial Strategy, Product Design, Data, Technology, Go-to-market and Marketing teams to explore how we might solve the most critical agent customer problems and make most of the differentiators that Domain has. You will work closely with other teams within the Domain Residential area, such as the consumer ‘seeker’ and ‘seller’ teams, to find marketplace products that are truly valuable to both consumers and agent customers in the marketplace. You will work closely with Domain’s designers, developers and data scientists to define and roll out products in an agile environment where software is released in a near-continuous fashion.

A day in the life...

  • Create delightful, personalised and differentiated experiences for agent customers on Domain, helping them discover properties beyond traditional location based searches.
  • Work with cross functional teams to improve Domain’s listings leadership, perception and performance to deliver value to consumers and agents
  • Work closely with the SEO team to ensure that everything we build has a high degree of SEO focus. In your role, you will also spread a culture of SEO excellence across the entire scrum team and wider business.
  • Work with the Principal Product Manager to define your product roadmap for the Core Revenue team, in collaboration with various stakeholders and partners across Domain Group.
  • Own the product backlog and prioritize opportunities in line with strategy and roadmap
  • Define and track Core Revenue Objectives, Key Results and Leading Indicators.
  • Work with the Platform teams to build products so that the overall experience for Account Managers, Agent customers and vendors is considered.
  • Optimise team processes to increase output, quality, and team morale
  • Inspire your scrum team with the product vision, foster team collaboration, and maintain/improve morale
  • Collaborate with Clients, Sales, Marketing, and other teams to understand client needs, market dynamics, and increase the product functions ability to meet user needs effectively.
  • Work with Marketing, Support, Operations and other teams to coordinate product ‘go to market’ plans, and support product related marketing campaigns.
  • Work with user experience to increase understanding of all customer segments, behaviour and needs, and define world class user experiences for your products.
  • Work with a world class data and analytics team to understand product metrics and consumer behaviour with respect to your products.
  • Understand and analyse user needs and work with customer service to understand customer complaints and challenges.
  • Drive the product discovery process, leveraging user insights and data to identify and develop solutions which are usable, feasible, valuable and viable.
  • Lead, collaborate and inspire engineers to build and launch new product features as well as optimize existing features
  • Strike a balance between achieving business results ($) and building a product that will delight and bring value to agent customers and seekers when allocating time and resources to projects.

We'd love you to have...

  • A demonstrated capacity for developing and understanding the commercial aspects of the business.
  • You have a passion for using data and analytics to find trends and patterns that help set goals and track team progress
  • Excellent understanding of experiment design and data-driven decision making
  • Experience in building and shipping world-class digital products that solve real customer problems and have tangible business impact.
  • A customer-centric mindset, with a high degree of empathy for your customers’ problems which you are able to translate into product initiatives - including personalisation throughout the search funnel
  • A high degree of comfort with making prioritisation decisions which balance the long-term vision and short term execution of product initiatives.
  • The ability to form strong relationships with internal staff and clients, gain buy-in, and
  • You appreciate technical trade-offs and the importance of tech debt
  • Exceptional time management and productivity levels.
  • You focus your planning with a mobile first mindset
  • Strong leadership skills, with excellent written and oral communication skills.
  • Demonstrated leadership in your roles and have the ability to build credibility and respect across functions/teams.
  • The ability to have a positive impact and to get things done.
  • Bonus if you if Real Estate industry experience and experience with building and designing online marketplace products

Why you'll love us...

We know that when people are happy they tend to work better and have greater work satisfaction. So here at Domain, we look after our team.

We're big on flexible work. We encourage a healthy work-life balance, provide flexible hours and lots of work from home, a leading parental leave policy and wellbeing leave. Based in our Sydney HQ in Pyrmont, you'll have some great perks available which include an onsite cafe, sun-drenched BBQ deck, prayer room, parents room and discounts across healthcare, entertainment, food, gas and electricity (just to name a few things!).

Career development and learning are also super important to us which is why you'll have access to Domain's mentoring program and LinkedIn Learning too.