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Aftersales Key Accounts Representative

Jungheinrich Australia - Huntingwood, NSW

Source: uWorkin

Source: uWorkin


About us:

Being a global leader in Intralogistics and Logistic System Solutions, we at Jungheinrich Australia, are experiencing unprecedented growth and are now looking to grow our team with a Service - Key Account Coordinator.

Jungheinrich has been at the leading edge in the Capital Equipment Sector for nearly seven decades, most recently pioneering in Material Handling Equipment with Lithium Ion Technology. Originating in Germany, we have now a global presence in over 40 countries, with over 18.000 employees worldwide.

The Opportunity:

This newly created position of Aftersales Key Account Representative, you will directly report to the National Service Manager. You will hold national responsibility for service matters concerning key account customers, achieving this through ongoing support, reporting and customer service excellence.

In this role you will be supporting the National Service Manager and be the interface between the Aftersales department and numerous stakeholders, both nationally and internationally. You will be results oriented and assist in developing long term strategies for growth and sustainability.

What you will bring to the role:

As this role is newly created, the ideal candidate will be a self-motivated business professional have an understanding of customer service delivery, including managing the key account customers within a materials handling or capital equipment business (Preferable) and who can demonstrate experience in the following skillsets:
  • Customer management/ Service Delivery understanding
  • Understanding of Key Account Management
  • Preferably Material management background
  • High customer satisfaction focus
  • Customer reporting creation

What’s in it for you:
  • Be part of a global market leader
  • Opportunity for growth and real career progression
  • Great and supportive team culture
  • Recognition for your contributions
We look forward to hearing from you.