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19

April

Supervising Registrar, Pre-court Engagement, Magistrates' Court Of Victoria (Vpsg4)

Court Services Victoria - Melbourne, VIC

Government, Defence & Emergency
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

• Lead a team responsible for enhancing court user experience and engagement.
• Collaborate with partner agencies to improve outcomes for people affected by family violence.

About us

The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority, and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state.

The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 per cent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible and responsive court that provides quality services to the Victorian community.

The MCV is responsible for delivery of 26 of the 227 recommendations from the Royal Commission into Family Violence (RCFV) and is impacted by the delivery of approximately 100 other RCFV recommendations. MCV has a strong commitment to improving the safety of families living with violence engaged with the court and working as part of an integrated response. The implementation of these recommendations will strengthen MCV's capacity to achieve this goal.

The FVPPU leads service excellence in family violence responses within the MCV and is responsible for the development of family violence policy and management of the relevant programs and initiatives to deliver on Ending Family Violence: Victoria's 10 Year Plan for Change.

About the role

Following a successful pilot at Frankston Magistrates' Court, funding has been allocated to expand the family violence pre-court legal advice service offering. The proposed model incorporates close collaboration between Victoria Legal Aid, Community Legal Centres, Victoria Police and Magistrates' Court staff working together to resolve family violence related matters prior to the court hearing day.

The Supervising Registrar will lead a team of pre-court engagement client service officers who will be responsible for engaging with court users to support the Pre-Court Engagement model. The role provides as an escalation point to manage complex enquiries including risk assessment of family violence related queries. as well as a link between the pre-court engagement team and court registries.

About You

You are an enthusiastic registrar, with a passion for improving service delivery and enhancing court user experience. You have experience supervising and supporting teams to deliver high quality outcomes.

You have an understanding of the family violence jurisdiction within the Magistrates' Court of Victoria and are familiar with relevant partner agencies, including community resources and services.

This role offers flexible work arrangements, including working from home, part-time and/or flexible working hours.

How to apply

To apply, please click the ‘Apply Now' button, ensuring you include the following documents in your application:

  • resume 
  • a short covering letter
  • completed application form (see file attachment)

For further information on the position, please see the attached position description. 

Melbourne, VIC

Government, Defence & Emergency




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