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Team Leader (Ndis And Aged Care Services)

The Co-Operative Life Ltd - Ultimo, NSW

Voluntary, Charity & Social Work
Source: uWorkin

Source: uWorkin


This position reports to Regional Director

Job Type: Permanent part time

SCHADS award rates and benefits are applicable for the right candidates

The Co-operative Life specialises in Psychosocial Support Services and we are dedicated to working with vulnerable people and making sure that they don’t slip through the cracks.

We are growing and currently have a Lead Support Worker vacancy working with and supporting participants to achieve their NDIS plan goals. This is an opportunity to join the Co-operative Life supporting individuals living with Mental Health conditions to lead meaningful lives.

The role duties:

  • Motivating, mentoring and managing a team of Support Workers
  • Being the daily point of contact for the team and participants
  • Liaise with Participant's and their care team
  • Weekly Rostering and reporting
  • Providing face to face support to participants
  • Adherence to legislation and organisational policies and procedures to ensure appropriate health, safety and well being in the workplace
  • Create and implement person centred capacity building strategies with team and participants

 Professional Skills and Experience:  

  • Min 2 year of previous psycho-social disability team management experience
  • Individual Support Plan knowledge required
  • In-depth understanding of NDIS and Aged Care industry requirements – is a must
  • In-depth person-centred support experience
  • Demonstrated experience in managing teams across multiple locations
  • Experience in roster scheduling/rostering staff
  • Experience with leading in a diverse team environment
  • Experience in performance managing staff
  • Empathy and the ability to build strong relationships
  • Experience in mental health, physical and intellectual disabilities and also aged care home support.
  • Demonstrate experience in the documentation: Individual plans, risk management, incidents, daily case notes, staff reviews, performance management plans and reporting.

 Interpersonal skills and experience:

  • Demonstrated capacity to collaborate as part of a diverse team and work autonomously.
  • High level of stress resilience and emotional intelligence.
  • Demonstrated ability to solve problems and use initiative.
  • Strong communication skills and demonstrated flexibility in methods of alternative and augmentative communication, particularly being able to use active listening skills.
  • Highly organised with excellent time management skills. Crisis management experience required


  • Cert 4 Mental Health (Minimum)
  • Valid Police Clearance, First Aid Certificate and WWC Clearance
  • Valid Driver`s Licence and own vehicle

The application form will include these questions:

• Which of the following statements best describes your right to work in Australia?

• Do you have a current Australian driver's licence?

• Do you have a current Police Check (National Police Certificate) for employment?

• Do you have experience preparing work rosters?

• Do you have experience in a team management/administration role? 

Ultimo, NSW

Voluntary, Charity & Social Work


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