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April

Application Systems Administrator

COUNTRY FIRE AUTHORITY - Burwood, NSW

Any Industry
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

The Country Fire Authority (CFA) is one of the world's largest, and most highly regarded, community-based emergency services organisations. We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week. CFA strives to be a values-based organisation and an organisation of choice for volunteers and employees, where people with a variety of skills, experiences and backgrounds all add value through the roles they perform.

About the Role:

As Application Systems Administrator you will be responsible for the administration of CFA's mission-critical business applications, databases, application servers, web servers and system integration and monitoring tools. Your key focus will be to ensure that CFA applications operate at expected level by managing and implementing upgrades, patches, tuning, change and configuration management, issue and problem management, vendor liaison and second and third level application support. Further detailed responsibilities are found in the Position Description which is accessible as you apply and include:

• Maintaining expert know ledge on CFA's complex application domains, including configuration, infrastructure, privacy, security, interfaces, system dependencies, business processes, support and escalation processes to make sure application services are available and functioning in line with business expectations.
• Maintaining Expert technical know ledge on critical software infrastructure such as SQL databases, Application Servers, Application Containers, System Integration tools, Monitoring and Alerting systems, Search engines, Source control Systems, Automated testing and deployment tools and cloud platforms.
• Engaging with a diverse group of (business, technical, vendor, emergency sector) stakeholders to proactively analyse business needs, challenges, pain points, opportunities for improvements and provide advice and solutions to address issues and business improvements in coordination with the broader ICT and vendor teams.
• Lead and manage installation, configuration and maintenance on-prem and cloud hosted software in accordance with prescribed procedures, schedules and business expectations.
• Administer system interfaces, security configuration, failover and penetration tests, application audits.

About You:

To succeed in this key role, you should hold tertiary qualifications in IT, Computer Science, Communications or Engineering and/or equivalent experience. You will present with a broad background in information technology and application support roles, with demonstrated ability to manage complex application platforms and related software stack with a minimum of 5 years of relevant experience. You will also possess demonstrable expertise in a range of areas including Microsoft Windows server and desktop operating systems, Database management systems, Office 365 platform, cloud platforms data protection, business continuity, application servers, web servers, search engines, integration technologies, Source controls systems, testing tools, CI/CD tools.

Further requirements include domain knowledge and experience in business systems such as HCMS, Finance, Asset management, LMS, CRM, CMS; experience in ITIL based incident, problem and change management methodologies; understanding of the software development life cycle and methodologies, across multiple technical environments, ensuring a strong technical basis to mentor and lead the Applications Support team.

You will be helped in all of this by your high level of written and verbal communication skills, and sound and demonstrated interpersonal skills.

Your Application:

When applying for a position with CFA, the key to progressing in the selection process is the quality of your application. Your application must demonstrate that you have the qualifications, experience, key attributes and skills required for the position.

Your application should include:

• Cover letter
• Resume

Submitting your Application:

When you click the 'apply' button you will be taken to the online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

The successful applicant must be willing to complete pre-employment checks including a National Police History Check and Working with Children Check prior to receiving a job offer.

CFA supports flexible working arrangements and is committed to being an inclusive, fair and child safe organisation for all staff, volunteers and the community.

Applications close: 11:59pm 11 May 2021