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Claims Officer

Randstad - Sydney, NSW

Government, Defence & Emergency
Source: uWorkin

Source: uWorkin



  • Working within Federal Government
  • Based in Sydney CBD, 1 minute from Central station
  • Working in a large diverse team of new and experienced staff
  • 6 month contract (with possible extension)
  • Paying between $43 to $46ph + super!!

Managing a caseload of claims/cases, reviewing medical assessments of injuries /illnesses obtained then assessing/linking if they were obtained via employment, for senior staff to determine initial liability. Key duties include:
  • Making initial contact with the applicant/claimant, obtaining client information
  • Reviewing medical assessments and reports
  • Liaising with internal staff and external medical providers
  • Investigating claims under specific Acts.
  • Maintaining claims records (uploading evidence into database)
  • Providing advice (verbally and in writing) regarding the status of the claim.
  • You must be an Australian Citizen to be employed by this Federal Department.
  • You must have previous experience working within: case administration, case management, claims administration or claims management.
  • Ability to understand applicant eligibility and liability, by reviewing various legislation, policies & procedures.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


claims management or case management or initial liability or workers compensation




Secondary School/High School