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Assistant Account Executive

Marsh - Sydney, NSW

Insurance & Superannuation
Source: uWorkin

Source: uWorkin


  • Seeking highly organized , detail focused individual who takes pride in their work
  • Sydney location
  • Full time position

What is in it for you?

  • Great team environment with energetic and supportive colleagues
  • Genuine work life balance
  • Flexible working options
  • Competitive salary package and staff benefits
  • Opportunity to make the role your own

We are seeking a full time claims consultant to join our team based in Sydney. You will provide assistance with broking service to a portfolio of clients in order to maintain, hold and grow existing client base. You will conduct all operational and client service activities, with a focus on continuous improvement and service excellence.

In this role, you will be responsible for:

  • Maintain a high level of service standards with clients, providing a prompt and accurate response to all enquiries to exceed client expectations.
  • Manage high volume portfolio of musician and entertainment clients, predominately through inbox management and inbound call management.
  • Support effective working relationships with insurers as required by management team
  • Adhere strictly to the Company's Quality practices and other systems and procedures.
  • Comply fully with the Company's Errors and Omissions avoidance policy
  • Timely and accurate processing of invoicing claims documentation, etc.
  • Other duties as may be required from time to time

We would like you to have:

  • Proven experience in customer service or claims consultant role
  • Computer and Microsoft Office knowledge
  • Problem solver - ability to recognize and solve problems for clients
  • Communication – ability to effectively liaise, communicate with clients
  • Decision making skills using well developed analytical and problem solving skills
  • Excellent phone manner is required

About Marsh:

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

How To Apply

If you are looking for a challenging new role in a truly global organisation that is committed to innovation and excellence, then look no further than Marsh. Apply now, by clicking, “APPLY” and attach your resume.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.