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May

Marketing Coordinator

OPENMARKETS GROUP - Sydney, NSW

Any Industry
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

Job Description

We’re looking for a Marketing Coordinator to work across all aspects of marketing supporting all members of the team. Reporting into the Head of Marketing but also working directly with the Chief Marketing Officer, this is a great opportunity to get experience in all areas of marketing and identify key strengths and the role you want to grow into. As we are expanding, there is a pathway to more senior roles, in specific marketing areas or general managerial.

We’re currently rebranding and aim to be as disruptive in marketing as we are in our industry; we think brand is built into the product and the whole customer experience, not just marketing material. We are creative, data-driven and here to turn all our customers into advocates so they do our job for us.

Key accountabilities

Customer communications: collating content for and creating (ultimately writing) customer newsletters/emails from templates, sending emails and monitoring response, supporting team in setting up more segmented and automated (triggered) emails.
Websites and content: making miscellaneous updates to websites, publishing blogs and articles for others. Following up with internal team and customers to get answers to questions for blog stories and organising interviews/videos with staff and externals. Working with Designer on generating graphics for content as required.
Community management: working with Digital Marketing Manager to monitor and respond to customers on social channels and post on the channels as required.
Events: Helping set up and manage customer events (both virtual and in person), including usability testing but also more general and industry events (Meet ups). Recruiting customers and setting up and running the events. Working with team on schedule and creating event opportunities.
Internal communications: helping send out communications to staff and working with designer and rest of team to create content for internal training/education etc. Co-ordinating ‘voice of the customer’ weekly update and monthly reporting with rest of team.
Campaigns & advertising: supporting Digital Marketing Manager and whole team in the concepting, development and management of campaigns, including liaising with third parties.
Merchandise: Working with Designer on merchandise and liaising with merchandise suppliers.
PR, speaking events, awards: researching and maintaining a list of events and awards for OMG to participate in, co-ordinating applications and liaising with event managers, helping create presentations for speaking events. Monitoring OMG in the press and keeping record of all articles plus co-ordinating with PR agency.
Research & reporting: conducting online research as required for finding new tools or information around a specific topic. Working with Data Analyst and rest of team to assist creating and updating marketing reports.
Legal & compliance: managing ongoing approvals of all content and maintaining records in system and other reporting as required.
Other stuff: general admin and stuff we haven’t thought of…..