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May

Team Leader, Service Management

Government of South Australia - Adelaide, SA

Any Industry
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

Department for Infrastructure and Transport
Job reference: 435675
Location: 5000 - ADELAIDE
Job status: Ongoing
Eligibility: Open to Everyone

Duties
The Team Leader, Service Management provides leadership and management for the provision of a wide range of complex and critical support activities for IT systems and services across the Department. Coordinating resources and implementation processes for sensitive, innovative, critical or complex Statewide/service wide operations that demand a significant level of responsibility and decision making will be required for the role.

The role is accountable for ensuring that all IT services are delivered to customers within the scope of the relevant service level agreements, including the management of service level reporting to ensure effective delivery of services. The Team Leader is also responsible for ensuring the effective delivery of ICT training needs to the Agency, ensuring that accurate data relating to ICT purchases, asset information and ICT data is maintained in a central repository.

Special Conditions
This role is classified as a position of trust and will be subjected to a satisfactory criminal history record check in line with departmental policies and procedures.

Remuneration
ASO7 - $101,859 to $110,107 per annum

Tenure of Vacancy
Ongoing appointment

Enquiries
Ms Anne del Nido
Manager, Service Delivery
Telephone: (08) 8343 2872
Email: anne.delnido@sa.gov.au

Applications Instructions
Applications can be submitted online or addressed to:
Recruitment and Employment
GPO Box 1533
Adelaide SA 5001
Telephone: (08) 8343 2600
Email: dit.recruitment@sa.gov.au
Agency Website: www.dit.sa.gov.au/careers

Additional Notes
Applicants are required to submit an application of no more than two pages and a curriculum vitae demonstrating their suitability for the role. In addition applicants are required to complete the Cover Sheet quoting the vacancy number and the Pre-Employment Declaration with their application for employment. The SA Government is an Equal Opportunity Employer and safety is a core value.


Applications close: 14/05/2021 5:00 PM

Attachments:
- Cover Sheet.pdf
- Guide to Apply.pdf
- Pre-Employment Declaration.pdf
- Role Statement.pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.