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May

Demand Management Executive

SAP - North Sydney, NSW

Sales
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

Requisition ID: 277658
Work Area: Software-Design and Development
Expected Travel: 0 - 30%
Career Status: Professional
Employment Type: Regular Full Time

COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Demand Management
Responsible for building and nurturing pipeline of sales opportunities and incremental revenue aligned with the Sales and Marketing teams, focusing on leads within their assigned space. Nurture and develop the opportunities through the digital tools available once they have moved into the sales cycle, transition them to the appropriate Sales teams. Drive digital and high quality engagement with potential customers delivering superior customer experience.
Core tasks include:

  • Qualify leads received from marketing or other organizations and nurture opportunities
  • Generating incremental Opportunities through social selling, strategic & targeted prospecting into companies
  • Manage opportunities to ensure a good transition to implementation and account development
  • Handover qualified opportunities to sales with high quality, ensuring the best customer experience
  • Provides relationship management support and activity management via telephone, email and web to ensure customer satisfaction and goal achievement
  • Build and execute upon strategic outbound campaigns to obtain additional leads

Key Responsibilities & Tasks

Campaign Execution & Lead Management

  • Assist in planning call and e-mail activities to generate Leads using the most efficient means, in collaboration with the Field Marketing, Solution Specialists, Inside Sales Management
  • Align with Services Sales colleagues for most effective territory planning and execution, covering all routes to market
  • Generate and Qualify leads through proper means (email actions, web seminars, etc.) as agreed with management
  • Pass qualified leads to Services Deals Desk resource or Commercial Sales Specialists for sales stage execution
  • Regularly review lead pipeline and progression. Proactively give qualitative and quantitative feedback to Marketing on campaigns using standard procedures and reports

Opportunity and Lead Nurturing

  • Support follow up on aging/stagnant leads and help to identify opportunities to re-energize back into an active sales cycles
  • Plan call and e-mail activities in close alignment with Services Sales for most efficient opportunity acceleration
  • Drive ongoing nurturing of opportunities expected to enter active sales cycles in 6-12 months out as agreed with management
  • Document all the campaign execution and lead/opportunity management activities using the adequate systems correctly, work together with manager/expert as necessary

Training & Enablement

  • Participate in activities to enhance demand generation and product/solution skills
  • Be active part of either classroom, e-learning, virtual classroom or mentor-lead activities

Experience & Educational Requirements

  • Minimum 5-7 years' experience in Demand Generation or Inside Sales environment
  • Preferabley TeleMarketing experience, specifically high volume phone-centric work
  • High volume activity working environments, involving phone and a CRM / contact management system
  • Bachelor or equivalent business experience

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: [email protected] or [email protected], APJ: [email protected], EMEA: [email protected]).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations: Virtual - Asia-Pacific