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Property Claims Officer

QBE - Parramatta, NSW

Insurance & Superannuation
Source: uWorkin

Source: uWorkin


Providing delivery of superior claims service, determining proper policy coverage to conclude, investigate, evaluate and negotiate assigned cases.

Claims Officer – Property

Location: Parramatta, NSW

Term: Full-time, 12 month Fixed Term Contract

Your part in a changing world

At QBE, we’re driven by our purpose – to give people the confidence to achieve their ambitions.

We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employee a team of more than 11,800 people, in 27 countries around the world.

The opportunity

Our Property Claims team is seeing unprecedented growth as we strategically create a stronger presence by introducing new commercial and domestic property claims teams into the Australian market and revolutionizing the way we service our customers.

As part of this plan we currently have an exciting opportunity for a Property Claims Officer to join our team in Parramatta, on a 12 month fixed-term contract.

Your story so far

We are looking for solutions focused people, who pride themselves on providing an exceptional customer experience at every point of contact. Self-motivated individuals who maintain these levels of excellence through times of change and show resilience in the face of a challenge.

You will possess:

  • Strong customer service experience - the ability to build rapport over the phone and handle varying customer expectations and demands

  • Previous experience as Claims Officer would be highly advantageous

  • The ability to manage multiple competing tasks at one time

  • A highly empathetic approach to dealing with customers, possessing the ability to be friendly yet professional

  • The ability to use multiple systems at one time

  • Self-motivation and excellent organizational skills

We are here to support you

We are proud to have been Voted #5 in the 2019 Top 20 Australian Workplaces for New Dads - HBF Direct Advice for Dads and we achieved Gold employer status in the 2019 Australian LGBTI Inclusion Awards.

We also offer a range of benefits to help provide holistic support for your work life, whatever your circumstance.

As a QBE employee, we will offer you:

  • [email protected] leave to enhance your work/life integration

  • Our ‘At My Best’ wellbeing program, which includes a free 12-month subscription to Headspace

  • Access to ‘Share the Care’ – 12 weeks’ flexible leave for new parents inclusive of paid superannuation

  • Income protection insurance and reimbursed Death and Total Permanent Disability insurance premiums

  • Access to REACH My Best - free holistic wellbeing coaching, nutritional, financial and legal advice and confidential counselling

  • Discounts on insurance products, car hire, hotels, goods and services

  • Benefits through our various sports and arts sponsorship partners such as free and discounted tickets.

Join us.

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected]

Number of Openings:


How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.