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Manager, Service Delivery & Practice

Victorian Government - Melbourne, VIC

Health, Medical & Pharmaceutical
Source: uWorkin

Source: uWorkin


Manager, Service Delivery & Practice
Deliver world best-practice treatment in forensic intervention and reduce reoffending.

* Great opportunity to join Forensic Intervention Services
* Make a positive difference in keeping our community safe
* Attractive salary between $124,033 - $165,983 + superannuation

Our work in Forensic Intervention Services (FIS) starts with the belief that every person has the capacity to change and deserves the opportunity to make that change. By building connections with people who have offended (we call them service users) based on trust, professionalism, and empathy, we enable violent and sexual offenders to come to terms with their behaviour and develop insights that lead to better choices and a more constructive role in the community at the end of their sentence.
Led by highly respected leaders with a clear vision, we are transforming the way clinical forensic intervention is delivered in Australia and fast gaining national and international recognition.
We are in a period of exciting growth with several new clinical opportunities. Right now, we are looking for a Manager, Service Delivery & Practice to lead and monitor ongoing improvements to frameworks, standards and guidance to support consistent and effective clinical service delivery
How we work
Our aim is to create a safe environment where we can help service users – understand their maladaptive behaviours and equip them with better decision-making abilities.
Using best practice assessment and treatment tools in both group and individual sessions, we work as a multifaceted team combining skills from a variety of disciplines including psychology, social work, occupational therapy and mental health nursing.
Reporting to the General Manager, you will demonstrate innovation and best practice in the development of key frameworks that ensure correctional practice is of the highest standard to develop a world class program area within Corrections Victoria.
As the Manager, Service Delivery & Practice, you will:

* Work collaboratively with key internal and external stakeholders, including clinical staff across the State, to lead the effective and consistent delivery of interventions across Victoria, and drive continuous improvement
* Lead the implementation of quality assurance mechanisms to ensure the integrity of clinical service delivery
* Proactively identify and respond to complex strategic issues impacting on clinical service delivery
* Lead and mentor a team of staff to support the effective and consistent delivery of interventions across Victoria, and drive continuous improvement

As our ideal candidate you will have:

* Extensive experience in managing, developing, and monitoring complex service delivery environments.
* Demonstrated expertise in developing and implementing service and quality improvement initiatives.
* Strong stakeholder management experience with the ability to negotiate and influence on highly complex issues
* A relevant tertiary qualification is desirable

To learn more about the type of skills you will need to thrive in this role, please read the position description.
What's in it for you?
You will be working for the Department of Justice and Community Safety, which is one arm of the Victorian State Government, a recognised top employer of choice nationally. All our staff work to the vision of a safe, just, innovative and thriving Victoria.
There are many advantages in working for the department, including:

* Job stability - Ongoing position as a member of the Victorian Public Service (VPS)
* A fair salary– enjoy great work conditions and salary sacrificing options.
* Transparent performance framework– approach your work with confidence in how you're tracking, working to professional development plans agreed on by you and your manager.
* Generous leave entitlements– provisions for many forms of leave; including personal, parental, carers, study, cultural, compassionate, and sick leave.
* Employee Assistance Program support – you are encouraged to use this short-term, confidential counselling service if you're experiencing emotional stress, relationship problems, conflict with others or personal issues. It is also available for financial counselling and retirement planning.

If you have any queries, please Bernadette Munday on 0428964581 or email [email protected]
We want to make sure all Victorians feel represented by the department's work. One of the ways we do this is by recruiting a diverse workforce – we welcome people of any gender, age, religion, sexual orientation, disability and cultural background. We are also committed to the Victorian Government's promise to increase the number of veterans working in the public sector.
We're proud of our individual differences. We're proud of the many languages we speak and the stories we can share with each other. We hope you will share your story too.
Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.
The Department of Justice and Community Safety is continually working towards increasing our Aboriginal and Torres Strait Islander (Aboriginal) workforce. The Aboriginal Employment Team aims to attract, recruit and retain Aboriginal staff across all our roles. This support includes a culturally appropriate attraction and recruitment process. To learn more, email [email protected]
If this sounds like a compelling job that you believe your skills would be a great match for, please APPLY NOW. Applications close 11.59pm Wednesday 12 May 2021.
How to apply
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

Melbourne, VIC

Health, Medical & Pharmaceutical


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